Professional, honest, no games, clear detailed itemized pricing of the car and all fees associated with the purchase. Mitch Edler is a wonderful salesperson. Todd Berg is a wonderful manager. They made the process quick and easy.
Mitch gave a detailed tutorial on the car. He answered all our questions and he made it clear that he would be available to us, in the future, if we had any other issues.
In a few simple words... SIMPLY AMAZING. I would highly recommend both Mitch , Todd, and the dealership.
F.Y.I. I contacted MANY dealerships in my car buying quest. Out of 9 dealerships I found a total of 2 who were willing to be honest and upfront on the costs. Rock River gave me the best service and price. If you're wondering.... I'm not a personal friend or family member of either person. I'm just a customer looking for the best price and service.
Go with Mitch Edler, in sales, you wont be disappointed.