Anderson Toyota Lexus

Good selection, prices, knowledgeable staff Went in looking for a Tacoma, found one that wasn’t wat I was looking for used, but had a good deal on new ones, and had one available with my needed Went in looking for a Tacoma, found one that wasn’t wat I was looking for used, but had a good deal on new ones, and had one available with my needed configuration. More

Repeat Camry owner I have been driving a Camry for 6 years. I had some problems with a Toyota dealer over 60 miles away. That issue had made me 98% sure that I would not I have been driving a Camry for 6 years. I had some problems with a Toyota dealer over 60 miles away. That issue had made me 98% sure that I would not purchase another Toyota. I loved my Camry but was jaded due to mechanical issues and poor service at another dealership. Yet, I went to Anderson Toyota. I drove other cars and small SUVs at many other companies. I fell in love with the Camry all over again. The new design is incredible. I like that you can turn off some extras such as, driver assist and blind spot detection if you choose. I spent several days at Anderson Toyota. Frank and Zack really made me feel like I could trust them to treat me right. I met the service team and had a great buying experience. I am thrilled with my choice. Zack rode with me on MANY test drives and tolerated my sarcasm well. Frank was amazing. He made me feel secure and answered all of my questions. They helped me with all of the tech set up of the car. We have already made the appointment for my 5 month service. Shelby helped with the final closing of the deal. The team at Anderson Toyota truly reignited my belief in Toyota and great service. Stop in and see Frank or Zack Z. I am a stubborn, tough buyer with very high customer service expectations. This team will take great care of you! More

A relaxed experience Michael treated us great. He was honest with us from the get go. We have dealt with so many dealerships. By far the best. Yay Michael treated us great. He was honest with us from the get go. We have dealt with so many dealerships. By far the best. Yay More

Never Gave Up on Us. I want to preface this review with: my wife and I did not end up buying a car from Eric. But I also will not be leaving any review for any of the othe I want to preface this review with: my wife and I did not end up buying a car from Eric. But I also will not be leaving any review for any of the other salespeople I met that I didn't buy a car from. Eric was that friendly and accommodating. Right from the start he knew all the questions he needed to ask us to narrow down his search field when looking for a car for us. At the time we dealt with Eric we were considering an SUV with 3 rows and he found some great vehicles for us, but our budget just couldn't get us there. On a whim we decided to buy a minivan not thinking that that's what we wanted. In the end Eric made sure to contact us with new options and prices without being overly persistent. He also never tried to upsell us. He had a lot of respect for us and our situation and I would definitely recommend him (and Anderson Toyota) to anyone I talk to who is looking to buy a car. More

Tire Gauge Got in my car and drove off to do some shopping and noticed by tire light on, pulled over and did not see anything wrong. Called the service dept and Got in my car and drove off to do some shopping and noticed by tire light on, pulled over and did not see anything wrong. Called the service dept and told them my light was on of course I thought my spare was low, they told me to come in right away. They took my car and a short time later came back and said it was a nail and was all set to go. I asked what the charge was and said no charge. way to go More

Amazing Service Erick Wright is such a helpful sales person. He answered so many questions and took it all in stride. I can not recommend him and Lexus of Rockford hi Erick Wright is such a helpful sales person. He answered so many questions and took it all in stride. I can not recommend him and Lexus of Rockford highly enough. Ben Bleed took care of my financing and was just as efficient and kind as Erick. I will be back when it’s time for a new car! More

Life Saver Two hours into our weeklong road trip our bumper became partially detached. After stopping at two different auto body shops, and having a minor nervou Two hours into our weeklong road trip our bumper became partially detached. After stopping at two different auto body shops, and having a minor nervous breakdown, we tried Anderson Toyota. After speaking with Greg at the service desk, the dealership was able to secure the bumper back on and were kind enough not to charge us. If you are in bind, I highly recommend Toyota Anderson for their excellent customer service. More

New lease Ryan went above and beyond to make sure I got the price and car I wanted. Ben made the financing and paperwork quick and painless, and explained every Ryan went above and beyond to make sure I got the price and car I wanted. Ben made the financing and paperwork quick and painless, and explained everything. Great job done by all! More

Great experience It took me a long time to finally decide to buy the new 4Runner that I had always wanted. When I walked in to the dealership with a printout of my “pe It took me a long time to finally decide to buy the new 4Runner that I had always wanted. When I walked in to the dealership with a printout of my “perfect car”, I thought it would be weeks before I would get it. Within an hour, they found it for me, and even when I remembered a couple more features, they made it work! I got my new car within a few days, and I couldn’t be more pleased with the whole experience! Thanks for making my dream come true! More