Anderson Toyota Lexus

Extreme customer service The Service Advisers provide exceptional customer experience each time I visit. Each adviser make you feel as though you are the only customer on thei The Service Advisers provide exceptional customer experience each time I visit. Each adviser make you feel as though you are the only customer on their mind and is fair & honest, just what you want at car service appointments. More

Great experience from start to finish Steve was great when helping me find my new vehicle. I was very hesitant from a bad experience I had from my last car, and he helped to ease my worrie Steve was great when helping me find my new vehicle. I was very hesitant from a bad experience I had from my last car, and he helped to ease my worries and get me into a great car in my price range. Coming back a few months later for an oil change Eric in the service dept. discovered I needed something simple done and took care of ordering the part and putting it on for free! Best customer service I have seen at a car dealership ever. More

Recent Lexus Sales Experience Chris Beto and the team at Anderson Lexus of Rockford provide the best vehicle buying experience anywhere. Chris works diligently to get you the best Chris Beto and the team at Anderson Lexus of Rockford provide the best vehicle buying experience anywhere. Chris works diligently to get you the best deal and Goes above and beyond at every phase of the process. This is the third vehicle I’ve bought from Chris and I don’t see any reason to go anywhere else. More

Excellent Its true!! Friendly helpful fast found the right color and interior for me delivery was fast. I would recommend this dealership to anyone who is inter Its true!! Friendly helpful fast found the right color and interior for me delivery was fast. I would recommend this dealership to anyone who is interested in a car! More

Excellent Customer Service Since from the moment we walked into the showroom until the day I received my brand new Lexus RX 350L, we were given excellent customer service in a r Since from the moment we walked into the showroom until the day I received my brand new Lexus RX 350L, we were given excellent customer service in a relaxed, no pressure atmosphere. They listened to my wants...and delivered! Even after the sale, when I wanted to add another want...they were there to walk me (literally) thru the process and make sure I contacted the right people and ordered the right accessory. THANKS Ron Neuschwander and Matt Jensen! More

Excellent Sales Experience Everyone from the sales staff to the management pitched in to help me find just the right car. No one pushed making the buying experience hassle free Everyone from the sales staff to the management pitched in to help me find just the right car. No one pushed making the buying experience hassle free and actually enjoyed working with everyone involved. More

Best Experience Yet I don't need a new car because the service is so outstanding, but when I do, I will return to Lexus of Rockford. Outstanding all the way around! I don't need a new car because the service is so outstanding, but when I do, I will return to Lexus of Rockford. Outstanding all the way around! More

A seamless experience! Robert Noakes, greeted me as soon as I pulled in the door. With a kindhearted smile and kind spirit. I explained i would like to have a recall perform Robert Noakes, greeted me as soon as I pulled in the door. With a kindhearted smile and kind spirit. I explained i would like to have a recall performed on a defective air bag on my 2009 Toyota Corolla S. He stated he unfortunately will have to order the needed parts for the repair. I was completely okay with that. The fact I didn't even have to leave my car. I was greeted with such stealar service really impressed me! They have my business for life. Very professional service organization. More

Out of state buyer Flew in from out of state to buy a Tacoma we found online. The price was negotiated easily over the phone. Our sales person Chris Beto was amazing. Flew in from out of state to buy a Tacoma we found online. The price was negotiated easily over the phone. Our sales person Chris Beto was amazing. He picked us up at the airport (well over an hour round trip for him) and made us feel like we were his priority the whole time we were there. He even bought us touch up paint and OEM floor mats for the vehicle. When we arrived, the car was freshly detailed and ready to go. I was surprised to learn they had even changed the oil. The process was fast and we were quickly on our way. Thank you so much! More

Lexus of Rockford and Chis Beto are #1 My husband and I have purchased 3 New Lexus RX350's from Chris Beto, a 2008, 2013 and our best one yet, a luxury 2018. I am a person who only returns My husband and I have purchased 3 New Lexus RX350's from Chris Beto, a 2008, 2013 and our best one yet, a luxury 2018. I am a person who only returns to businesses that treat customers with courtesy and respect. Lexus and Chris have met my high standards. We do not shop around when we are ready for a new vehicle, we go directly to Chris. We have never been disappointed with anyone or anything concerning our purchase. Thank you Lexus of Rockford and a big thank you to Chris! Nancy Enke More