Annapolis Subaru

Helen was my sales agent and very thorough. She arranged for me to try an Ascent and an Outback Onyx xt. A white Outback Wilderness became available long before the white Onyx xt would arrive. She switched for me to try an Ascent and an Outback Onyx xt. A white Outback Wilderness became available long before the white Onyx xt would arrive. She switched my deposit quickly to the Wilderness and three days later I have the Outback Wilderness. I am thrilled with the car and so are my 18 year old twins that just came back after driving it for 1/2 hour.. Helen was able to get the paperwork going in parallel with Bob in the business office and the actual closing on the car took less than an hour this morning. It took another 20 minutes to go over the new features in this car as there are many. I traded in a a 2015 Subaru Limited and received more than expected with 70,000 miles on this trade. I have been a customer of Annapolis Subaru since January 2015.. More

The Annapolis team was friendly and helpful throughout the entire process! They made everything seem easy! Many thanks to Andre, Susan and Joe! They worked well together. the entire process! They made everything seem easy! Many thanks to Andre, Susan and Joe! They worked well together. More

They were easy to work with. Helped get the vehicle I wanted. They were fair on the selling price and trade-in value of my vehicle. They were a little busy but everyone was working together to make the p wanted. They were fair on the selling price and trade-in value of my vehicle. They were a little busy but everyone was working together to make the purchase process smooth and fast. More

To the team at Annapolis Subaru,Helen, Joe and Marissa To the team at Annapolis Subaru, Helen, Joe and Marissa made this buying experience of a new car by far the best in my wife and I's lives. It was ea To the team at Annapolis Subaru, Helen, Joe and Marissa made this buying experience of a new car by far the best in my wife and I's lives. It was easy, fun and stress free!!! I highly recommend the dealership and its team members. In addition, they are all dog friendly and Tyrus our pup had a great time visiting on a couple of occasions. Best John and Dawn More

I'm a first Subaru customer and my experience was outstanding. I would like to thank, Andre Gayle, Michele Petro and Bob Carroll for all their help during the purchase of my Subaru Crosstrek. They outstanding. I would like to thank, Andre Gayle, Michele Petro and Bob Carroll for all their help during the purchase of my Subaru Crosstrek. They were all very helpful and patient with all my questions. I will definitely recommend your dealership to all my friends and family. More

First time purchasing a Subaru and buying a car from this dealership. The customer service from Michele was excellent and I appreciated the follow up service after I purchased it. Thank you! dealership. The customer service from Michele was excellent and I appreciated the follow up service after I purchased it. Thank you! More

Very professional, not pushy. We visited three dealerships total in that one day. They were by far better in every category tgan the other dealerships!!!!!!! This is my second Subaru and we have dealerships total in that one day. They were by far better in every category tgan the other dealerships!!!!!!! This is my second Subaru and we have decided when it’s time for my wife to upgrade her car we are going back, no questions asked!!!!! More

Customer service is not very friendly.would not recommend the dealership to anyone.after repeated efforts i did finally get the second key but a debacle with the tags which i still havet received the dealership to anyone.after repeated efforts i did finally get the second key but a debacle with the tags which i still havet received More

Helen, Billy and Joe were very helpful and friendly. There was no pressure, and they were willing to negotiate. When I picked up the car, Helen was very helpful explaining everything. And I have an upco There was no pressure, and they were willing to negotiate. When I picked up the car, Helen was very helpful explaining everything. And I have an upcoming appt with Beth, to go into the nitty gritty. More

Friendly and responsive team. Michele was very helpful. I like being able to converse via text and to complete some paperwork electronically. The car was ready and clean when I came to Get it. I like being able to converse via text and to complete some paperwork electronically. The car was ready and clean when I came to Get it. More