Antwerpen Hyundai Catonsville
Baltimore, MD
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Service advisor was not knowledgeable and not friendly. No customer service. He said my car will be ready in 2 hours and he would call me. He did not call me. I had to call him. Service area was very No customer service. He said my car will be ready in 2 hours and he would call me. He did not call me. I had to call him. Service area was very unorganized. Very disappointed. More
The customer service was excellent I would like to thank him once again!!! I appreciate all of his help with My purchase..Big shout out Maurice the general manager on his prompt help Last but not least all him once again!!! I appreciate all of his help with My purchase..Big shout out Maurice the general manager on his prompt help Last but not least all of the help from on Jovan on all of the back and forth text and calls to help Me as well… Melissa on going above and beyond to help Me in anyway possible.. You all rock I can never thank you all enough… More
Great customer service. Attended to all my needs and concerns. Paid attention to every detail and made sure I understood the whole process Attended to all my needs and concerns. Paid attention to every detail and made sure I understood the whole process More
Demi was very friendly and responsive to every inquiry. Was able to help me put a deposit on a car and get me in right when it arrived. Felt so relieved to have a painless car-buying experience. Thank you Was able to help me put a deposit on a car and get me in right when it arrived. Felt so relieved to have a painless car-buying experience. Thank you very much! More
I think 3 hours for an oil change needs to be addressed. It took a month for me to get appointment. Was told there is a technician problem,so I guess that explains the long wait. It took a month for me to get appointment. Was told there is a technician problem,so I guess that explains the long wait. More