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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,218 Reviews

1,218 Reviews of Antwerpen Hyundai Catonsville - Service Center

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April 30, 2021

Recall job was described as a two hour process and took over 4.5 hours. No one seemed to want to help when I walked in the door. Had to call repeatedly to get a status update, no one seemed to know where t More

by Chuck
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Stephan Sy
April 30, 2021

Service coordination Deanna was great. very professional ,Very Friendly, kept me well informed of progress of issues with car. etc.etc.etc.etc.etc.etc.etc.etc. More

by PAULA.WALTERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deanna - Service Department
April 29, 2021

Awesome in every way. I thought I had a problem with the engine. They placed my car on the scanner and took care of the issues. I was in and out in no time. More

by TJDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Mitchell Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla Brown, Stephan Sy
April 29, 2021

Mr. Tyrone Melvin was very honest and knowledgeable. He was able to answer any questions that we had. We came for an oil change and purchased a new car. More

by CLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Melvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Mathes
April 27, 2021

Great Service as always. On arrival I was met in a professional and courteous manner. The lady that coordinated my required service was outstanding and made sure I received just the service I needed More

by DRIVERA060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prepping the vehicle and service lady
April 27, 2021

Antwerpen Hyundai employees does an excellent job serving the customers, took their time and making sure that everything is done correctly. Love it <3 <3 More

by wkendrick.jr2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Mathes
April 25, 2021

Great experiences no issues didn’t have to wait long and car was ready and done perfect Lily and Kris were amazing at their jobs More

by ms.beth83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Mathes
April 22, 2021

The person was polite and explained everything to me even had a coupon for me to get a discount, The work was done in a timely fashion sooner than expected. More

by TEELIOBRENDA
Recommend Dealer
Yes
Employees Worked With
Deanna Parks
April 21, 2021

Everything was great! I was in and out with my oil change. The customer service person explained what things I need to get fixed next. More

by Logan410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Joel as well as the lady in the finance department were both very professional and very friendly. My first Hyundai gave me a lot of problems but after working with Joel I decided to purchase another one. More

by SISTAS4EVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Mathes
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