Archer Volkswagen

George was very responsive and professional. He informed me of what was needed and how the service was progressing. He had the service done and the car washed in less time than he promised. Oh, He informed me of what was needed and how the service was progressing. He had the service done and the car washed in less time than he promised. Oh, and I had all of this done at the last minute. I called about needing a routine service and he worked me in within an hour. He saved me having to get this done next week when I am back at work. Thank you George! More

JIN PROVIDED EXCELLENT SERVICE AND CAR PROMISED ON TIME. THANK YOU FOR WASHING THE CAR THANK YOU FOR WASHING THE CAR More

Archer VW provides excellent maintenance, and their service department is consistently kind. I highly recommend! service department is consistently kind. I highly recommend! More

They were upfront on the time the service would take, and worked on getting our car back to us on time. worked on getting our car back to us on time. More

Archer VW always provides great attention and service. A very pleasurable experience all around with every Archer employee we worked with. A very pleasurable experience all around with every Archer employee we worked with. More

The waiting room is spotless and the Wi-Fi is impressively fast. Every staff member I encountered was friendly and professional. Overall, I had a very good experience here. impressively fast. Every staff member I encountered was friendly and professional. Overall, I had a very good experience here. More

I got my problem resolved and I appreciate you're understanding of this situation thank you George. understanding of this situation thank you George. More

Habib was the absolute BEST. His level of service during and after the sale is second to none. He went out of his way to help us surprise our 16 year old for her bday. If you ar His level of service during and after the sale is second to none. He went out of his way to help us surprise our 16 year old for her bday. If you are looking for a VW, ask for Habib he will provide you with EXCELLENT service. More

I arrived 30 minutes early for the 9 oclock appointment for the 1st of 2 complimentary oil changes and tire rotations as part of the 2 year lease agreement. I was then told that the tire rotation would cos for the 1st of 2 complimentary oil changes and tire rotations as part of the 2 year lease agreement. I was then told that the tire rotation would cost $25.00 and not free or complimentary as advertised. I was told that my required service shouldn't take very long but i was not given a time of completion. Later I received an email stating time of completion to be 6:35 pm. Lastly, shortly after 10:30 am I received an email that my car was being washed and ready to go in minutes. Sadly my car was not washed as said. Usually when Archer washes my car, it's dripping water and there are signs of water spots. Also, I had just washed and detailed my car the evening before I brought it to the dealership for service and the windows still had the swirl marks from my work. More

I was very happy with my experience at Archer! Everyone was excited to work with me and they were patient. I am happy I got my car at Archer VW! Everyone was excited to work with me and they were patient. I am happy I got my car at Archer VW! More