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Archer Volkswagen
Houston, TX
344 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 344 reviews
August 27, 2025
The service department shocked me and you can review the text I sent earlier today to explain my dissatisfaction. text I sent earlier today to explain my dissatisfaction. More
by DREAMHOMES22
Verified Customer
August 27, 2025
Jin, my service advisor was great. Why would you allow me to schedule an oil change and tire rotation at 0700 when Jin says you will be lucky if the service techs get in by 0745? After Why would you allow me to schedule an oil change and tire rotation at 0700 when Jin says you will be lucky if the service techs get in by 0745? After this, I cannot recommend your shop to anyone. More
by raw.jr.99
Employees Worked With
Jin
January 31, 2025
The worst service I have ever had in my life! !! I hate this place with a passion and wish nothing but the worst! I hope you go bankrupt! !! I hate this place with a passion and wish nothing but the worst! I hope you go bankrupt! More
by nmodel07
December 19, 2024
Would like to know why my service advisor was changed to someone else. I have built a rapport with Peter Yen..Would like to have him back. Nothing against new. Person. someone else. I have built a rapport with Peter Yen..Would like to have him back. Nothing against new. Person. More
by hallcts
Employees Worked With
Ricardo
October 05, 2024
I needed help to ensure the vehicle would make the trip to Missouri safely. We sold it to our daughter as a reliable car while she was in Medical Residency. We purchased it back after 4 years for our toing to Missouri safely. We sold it to our daughter as a reliable car while she was in Medical Residency. We purchased it back after 4 years for our toingest son. More
by Ed
Employees Worked With
Ivan in the Service Department
August 24, 2023
Friendly and professional environment. The Service Techs get straight to the point! The waiting are is always cozy and clean. I'm been getting my car serviced here for about 5 years now an The Service Techs get straight to the point! The waiting are is always cozy and clean. I'm been getting my car serviced here for about 5 years now and they've continued to back improvements on how they deliver their services. More
by Amanda
Employees Worked With
Ivan, Service Tech
August 19, 2023
Fast service, knowledgeable and friendly people. Constant communication with sales and financing team. Sent all information via text messages and emails, all I had to do was walk in and sign the pap Constant communication with sales and financing team. Sent all information via text messages and emails, all I had to do was walk in and sign the paperwork. More
by Gregg Laznovsky
August 04, 2023
Ricardo Buchanan is my preferred representative to work with at Volkswagen to find my vehicles. This is our 4th Car purchase from Ricardo Buchanan at Volkswagen and we are never disappointed. with at Volkswagen to find my vehicles. This is our 4th Car purchase from Ricardo Buchanan at Volkswagen and we are never disappointed. More
by VWBuyer4
Employees Worked With
Ricardo Buchanan
August 01, 2023
If you own a VW, or are looking to be an owner, you need to know Archer Volkswagen. Their customer service is amazing. The attention you get as a customer is exceptional. Do yourself a favor by shopping to know Archer Volkswagen. Their customer service is amazing. The attention you get as a customer is exceptional. Do yourself a favor by shopping them first. More
by michellea
July 25, 2023
Had a great experience with Jamaal Taylor as my sales rep. I would recommend him and Archer VW for your car needs. rep. I would recommend him and Archer VW for your car needs. More
by mark.stoll1965
