Archer Volkswagen

I got my problem resolved and I appreciate you're understanding of this situation thank you George. understanding of this situation thank you George. More

Habib was the absolute BEST. His level of service during and after the sale is second to none. He went out of his way to help us surprise our 16 year old for her bday. If you ar His level of service during and after the sale is second to none. He went out of his way to help us surprise our 16 year old for her bday. If you are looking for a VW, ask for Habib he will provide you with EXCELLENT service. More

I arrived 30 minutes early for the 9 oclock appointment for the 1st of 2 complimentary oil changes and tire rotations as part of the 2 year lease agreement. I was then told that the tire rotation would cos for the 1st of 2 complimentary oil changes and tire rotations as part of the 2 year lease agreement. I was then told that the tire rotation would cost $25.00 and not free or complimentary as advertised. I was told that my required service shouldn't take very long but i was not given a time of completion. Later I received an email stating time of completion to be 6:35 pm. Lastly, shortly after 10:30 am I received an email that my car was being washed and ready to go in minutes. Sadly my car was not washed as said. Usually when Archer washes my car, it's dripping water and there are signs of water spots. Also, I had just washed and detailed my car the evening before I brought it to the dealership for service and the windows still had the swirl marks from my work. More

I was very happy with my experience at Archer! Everyone was excited to work with me and they were patient. I am happy I got my car at Archer VW! Everyone was excited to work with me and they were patient. I am happy I got my car at Archer VW! More

i gave 3 coz key fob was not fixed. i will come . i wll change if they can fix it. i will come . i wll change if they can fix it. More

George was 10 out of 10 in helping me with my unexpected and ill timed engine light issue. Much appreciated! Thank you! and ill timed engine light issue. Much appreciated! Thank you! More

Habib & manager Claudia were amazing with their communication, follow up and getting me in a new car. Dealing between me and my father (who is out of state), with a trade in, they were great commun communication, follow up and getting me in a new car. Dealing between me and my father (who is out of state), with a trade in, they were great communicators, patient while I made up my mind and followed through. Whole process took less than 3 days. Definitely a good experience! More

Excellent service! Very fast! They explain everything very well. Always great to do business with them. Very fast! They explain everything very well. Always great to do business with them. More

I’ve liked their service, except this last one. Had my car for 3 weeks waiting for a part so my car could get serviced. Service guy was horrible, gave me every excuse he could think of. Never kept Had my car for 3 weeks waiting for a part so my car could get serviced. Service guy was horrible, gave me every excuse he could think of. Never kept me in the loop. I always had to call him to get any sort of excuses he could think of. Made me rethink if I’ll ever own another VW car. Glad to finally have my car back. Thumbs down this time on VW service. More

Friendly environment, outstanding service. Ride was available, what helped a lot. Great place. So happy. Ride was available, what helped a lot. Great place. So happy. More