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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
367 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 367 reviews

February 20, 2026

i gave 3 coz key fob was not fixed. i will come . i wll change if they can fix it. More

by wilbert_biadang17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2026 -

Archer Volkswagen responded

Wilbert, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

February 18, 2026

George was 10 out of 10 in helping me with my unexpected and ill timed engine light issue. Much appreciated! Thank you! More

by pegsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Archer Volkswagen responded

Thank you for highlighting how George assisted with your Volkswagen Tiguan’s engine light issue. We’re pleased he could provide prompt support during that unexpected situation. Please reach out if there’s anything else we can do.

February 17, 2026

Habib & manager Claudia were amazing with their communication, follow up and getting me in a new car. Dealing between me and my father (who is out of state), with a trade in, they were great commun More

by jocelyn britton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia
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Feb 18, 2026 -

Archer Volkswagen responded

Thank you for highlighting how Habib and our management team kept communication clear and responsive throughout your trade-in and purchase process. We’re thrilled the Volkswagen process wrapped up in under three days and that we could accommodate you and your father from out of state. We appreciate your feedback and look forward to assisting you again.

February 17, 2026

Excellent service! Very fast! They explain everything very well. Always great to do business with them. More

by Jimmy Houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience. We’re thrilled your Volkswagen Tiguan service was completed so quickly and that our explanations were clear. Jin looks forward to assisting you again.

February 15, 2026

I’ve liked their service, except this last one. Had my car for 3 weeks waiting for a part so my car could get serviced. Service guy was horrible, gave me every excuse he could think of. Never kept More

by carlos.alberto1658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Archer Volkswagen responded

Carlos, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 14, 2026

Friendly environment, outstanding service. Ride was available, what helped a lot. Great place. So happy. More

by dudajurimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Archer Volkswagen responded

It’s wonderful to hear our welcoming atmosphere and exceptional service made your Volkswagen Tiguan’s visit more convenient, especially with a courtesy ride on hand. We’re delighted you left so happy with the experience.

February 14, 2026

Excellent thorough and quick response. Although my car was not fixable he found a solution. More

by kssa_chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Archer Volkswagen responded

Hello, thank you for rating us five stars. We’re glad George provided a prompt and thorough response and identified a workaround for your Volkswagen when a repair wasn’t possible. Feel free to reach out if you need further assistance.

February 14, 2026

Professional, courteous employees from the porters to the cashiers and service department employees. Jin answered all my questions and kept in touch with me from the time my car was towed in until I picked i More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Archer Volkswagen responded

It’s wonderful to hear our porters, cashiers and service staff provided courteous support. Jin kept you informed from the moment your Volkswagen Beetle arrived until it was ready for pickup. Thank you for the five-star rating and for choosing us for your service.

February 11, 2026

Vehicle purchase process was smooth and really nice however it quickly went back to the shop for a module issue. After speaking with the GM, they agreed to swap the vehicle out entirely for another one More

by shazib.iqbal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia (unknown last name) - 5/5 stars
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Feb 12, 2026 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

February 10, 2026

Great service. My service advisor was friendly and knowledgeable. I will visit Archer Service again. More

by mikegone00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience. We’re glad our team provided friendly, knowledgeable care for your Volkswagen Taos and look forward to your next service visit.

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