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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
571 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 571 reviews

September 27, 2026

Jin was attentive and listened carefully to my concerns. My parts were ordered and received within 3 weeks. More

by Mdixon712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2026 -

Archer Volkswagen responded

We’re glad Jin addressed your concerns and that your Volkswagen Taos parts arrived within three weeks. Knowing you felt fully heard and that our parts delivery was prompt means a lot to our service team.

September 27, 2026

From beginning to end, I was met with kindness, professionalism, and genuine care. I felt heard, respected, and valued throughout the entire process. Jamaal was attentive, patient, and took the tim More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia
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Sep 27, 2026 -

Archer Volkswagen responded

Knowing you felt supported and valued throughout the process means a great deal to our team. Jamaal is thrilled his attentiveness and patience helped you feel comfortable at every step. Congratulations on your new Volkswagen Jetta, and enjoy every moment behind the wheel.

September 26, 2026

Helpful, efficient. Rep listens to my comments and answers any questions I have. Help plan future work and visits without pressure More

by bellcs_texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2026 -

Archer Volkswagen responded

Knowing that you found our service helpful and efficient means a lot to our service team. We’re pleased that Jin and the rest of our team could listen to your comments, answer your questions, and plan future work and visits for your Tiguan without any pressure.

September 24, 2026

Charge me for a diagnosis but didn't fully do the diagnostic and told me they have to charge me a separate diagnosis fee but tells me my car needs a new long block without actually testing anything. More

by boregbesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2026 -

Archer Volkswagen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 17, 2026

Chris Cantù was very helpful and kind. I appreciate all his help with getting me into my new car. More

by CRISTAL G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Archer Volkswagen responded

Your remarks about Chris’ helpfulness and kindness in securing your new Volkswagen Atlas highlight the personalized care we strive for. Knowing his support made the purchase process easy and enjoyable means a lot to our team. Thank you for choosing our dealership.

September 11, 2026

I have purchased 2 cars from Archer. I’m not a fan of car dealerships. They worked with me over the phone/text so I was only at the dealership for about an hour. Easy and great experienc More

by brittany_thoma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Turcious
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Lissanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Tomaselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2026 -

Archer Volkswagen responded

Our team is pleased we could complete most of your new Volkswagen Tiguan purchase over phone and text, making your visit just an hour long. Knowing you’ve trusted us for two vehicles and found the experience straightforward means a great deal to our team.

September 11, 2026

Crist Cantu He was very friendly and well professional to explain the details of the car excellent work. More

by aydensoch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

Archer Volkswagen responded

Thank you for sharing your praise of our team’s cordial demeanor and clear explanations. Congratulations again on your new Atlas!

September 11, 2026

Dealership is a shady place to do business with and never recommend archer volkswagen again. Please stay away from this place More

by roncabraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2026 -

Archer Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 10, 2026

Attentive. Took information right away. Advised lounge area to wait. Advised when done. Very straight forward. More

by dennisdomuret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New lady on board a few weeks.
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Sep 10, 2026 -

Archer Volkswagen responded

Your note about our clear guidance, from prompt check-in to letting you know when the service was complete, means a lot to our service department. We’re glad the process felt straightforward while servicing your Volkswagen Tiguan.

September 07, 2026

Very pleasant and positive experience. We were in there to buy out our lease, and Habib was extremely helpful in getting our paperwork ready and getting us into the Finance managers office More

by sboz370
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

Archer Volkswagen responded

We’re glad your Volkswagen Taos lease buyout went smoothly and was enjoyable. Habib is pleased he could prepare your paperwork and connect you promptly with our finance manager. Your kind words about our front desk managers’ friendliness and professionalism mean a great deal to our team.

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