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Archer Volkswagen

Houston, TX

4.5
571 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 571 reviews

August 06, 2026

The Archer Volkswagon dealership was on the ball today. Quick, professional service and a nice salesman help me peruse the new Volkswagons while I waited. More

by ferrishollis11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and ?
Aug 06, 2026 -

Archer Volkswagen responded

Knowing that our quick, professional service and the chance to explore new Volkswagen models while you waited met your expectations is rewarding. We’re glad the service on your Golf R went smoothly, and your five-star rating means a great deal to our team.

August 05, 2026

Chris Cantu was knowledgeable, listened to my needs and recommended just the right car for me. There was no pressure to "buy now." I was very impressed by the transparency of the overall sales experienc More

by rwaldo1234
Recommend Dealer
Yes
Employees Worked With
Chris Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Archer Volkswagen responded

Our team enjoyed guiding you through the purchase of your new Volkswagen Taos. Knowing our transparent, pressure-free approach was a pleasant surprise is rewarding. Chris is happy we could match you with just the right car, and your kind words and five-star rating mean a lot to our team.

August 02, 2026

This is my second purchase with Archer Volkswagen with my salesman Jamaal Taylor always the best experience. I would recommend to anyone that needs to get a car to talk to Jamaal. He will take care of you al More

by jackeia.lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Archer Volkswagen responded

It’s wonderful to see you back for a second Volkswagen purchase with Jamaal. We’re glad he delivered outstanding care and made everything run smoothly. Thanks for recommending us, and we look forward to assisting you again.

August 02, 2026

My service rep was friendly, professional, and great with communicating the issue, parts list, cost, and timeline. More

by sjduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Archer Volkswagen responded

It’s great to hear our service rep provided clear updates on your Beetle’s repair, covering the parts needed, cost, and timeline. We’re pleased their friendly and professional approach stood out. Feel free to reach out whenever you need further assistance.

July 28, 2026

Always very efficient and fast. Ivan always been very helpful and knowledgeable about my questions. More

by romex71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Archer Volkswagen responded

Thank you for the great rating. We’re glad Ivan could provide knowledgeable answers and that our service on your Volkswagen GTI was prompt and efficient.

July 28, 2026

The best part of the shopping was working with Ricardo. He was very professional and courteous. No high pressure soles pitch and very patient with my wife and I. His knowledge of the process was very impre More

by lsmall27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience working with Ricardo during your new Atlas purchase. We’re delighted his professionalism and knowledge made the process comfortable for you and your wife. We appreciate your referrals and look forward to assisting them.

July 28, 2026

Sales and finance teams were excellent! Very friendly, knowledgeable, and helpful. Highly recommend if looking to buy a new car. More

by amoyse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Archer Volkswagen responded

We’re thrilled our sales and finance teams provided friendly, knowledgeable support. Congratulations on your new Volkswagen Atlas, and thank you for recommending us. Patrick is glad to have been part of your experience.

July 27, 2026

Archer Volkswagen was where my vehicle was originally purchased. The salesman was very knowledgeable about the car and we were satisfied with his assistance. Archer Volkswagen Services have been commend More

by bravrosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Archer Volkswagen responded

We’re glad the salesperson’s expertise made your Volkswagen CC purchase such a positive experience and that our service department has been commendable. Thank you for taking the time to share your feedback.

July 26, 2026

Things went pretty smoothly. My biggest complaint would would concern the desk size touchpad for documents, which was reluctant to acknowledge interaction, and which seemed to ha More

by DENHAMLES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cantu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Lissanon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2026 -

Archer Volkswagen responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 25, 2026

It was ok. The wait was excessive. At time I was told my car was ready it had been waiting for a car wash over a hour. The wash it was washed I could not used i More

by cplvaldez97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2026 -

Archer Volkswagen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns.

Jul 27, 2026 -

Archer Volkswagen responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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