Arlington Heights Buick GMC

Victor was energetic throughout the whole car buying process. He helped with our trade in and was eager to make sure we knew we were getting a good deal. He made everything feel easy, answered our quest process. He helped with our trade in and was eager to make sure we knew we were getting a good deal. He made everything feel easy, answered our questions and listened to our needs. Aleksi also helped us by letting me test drive the car the day before and answering our questions with our kids and car safety. More

Victor was outstanding, he was very thorough, answered all our questions and worked very to get the deal done ! We would definitely recommend Victor to anyone looking to purchase a car. all our questions and worked very to get the deal done ! We would definitely recommend Victor to anyone looking to purchase a car. More

Cesar M. and Victor M. Very kind and helpful with any questions I had. Thanks ! and Victor M. Very kind and helpful with any questions I had. Thanks ! More

Victor M. was great He explained everything about my car. I would recommend Victor to anyone who wanted to buy a car was great He explained everything about my car. I would recommend Victor to anyone who wanted to buy a car More

Cesar Martinez was great to work with from start to finish, overall great experience here. finish, overall great experience here. More

I’ve been bringing my vehicle to Arlington Heights Buick GMC since purchasing it, and I specifically want to recognize Mark Lubrano for the exceptional service and support he has provided me. Mark is gen GMC since purchasing it, and I specifically want to recognize Mark Lubrano for the exceptional service and support he has provided me. Mark is genuinely one of the biggest reasons I continue coming back to this dealership for all of my service needs, even though it is a bit of a drive for me. Every time I’ve worked with him, he has been professional, patient, welcoming, and incredibly helpful. What I appreciate most is that Mark actually takes the time to listen to my concerns and explain what is going on with my vehicle rather than making me feel rushed. Whether it’s answering my questions, walking me through a repair or service recommendation, or helping when I’ve had an unexpected issue, he has consistently gone above and beyond to make sure I’m taken care of. Having a service advisor you can trust makes a huge difference, and Mark has earned that trust from me. I always feel like I have someone I can reach out to who genuinely cares about getting things handled correctly. Mark is truly an asset to Arlington Heights Buick GMC, and I hope both the dealership and GM recognize the level of customer service he provides. Employees like him are what build long-term relationships with customers and keep people coming back. Thank you again, Mark, for everything you’ve done for me and for always taking great care of my vehicle. Absolutely a 5-star experience and highly recommended! More

I dealt with honest and straightforward people who delivered what they promised. Cesar was very well versed on the tech and was able to explain ti thoroughly. delivered what they promised. Cesar was very well versed on the tech and was able to explain ti thoroughly. More

I was referred to Shelley Barr and my experience was over the top! I will refer her to many people. over the top! I will refer her to many people. More

Visited service department for routine maintenance on my 2025 Buick Envista Avenir. Service was prompt and friendly. Explained the rewards program that I wasn’t aware of. Offered additional services but w 2025 Buick Envista Avenir. Service was prompt and friendly. Explained the rewards program that I wasn’t aware of. Offered additional services but we’re not pushy in any way. More