Arlington Heights Buick GMC

Very Satisfied It was my first time trading in my car for a new one and Victor Melendez did an amazing job explaining to me how the whole process worked, answered al It was my first time trading in my car for a new one and Victor Melendez did an amazing job explaining to me how the whole process worked, answered all our questions and most importantly he treated us like family. Very satisfied with Victors customer service skills and most important so happy with my new purchase. More

Buying my second Regal from Sullivan About three weeks ago, I had an accident. A couple days later, the estimator from the body shop told me that my car was going to be totaled. I starte About three weeks ago, I had an accident. A couple days later, the estimator from the body shop told me that my car was going to be totaled. I started looking online for another car. I bought that car from Sullivan Buick. I look at several cars online. I found another Regal from Sullivan Buick. On Monday evening, I went to Sullivan. Fortunately, Chris Lahey was working that night. He was the salesman that sold me my previous car. I drove the car and I decided to buy it. Chris asked me to fill out my credit profile online. I completed the form but I was not able to submit it. Samantha Edwards sent me a link so that I didn't have to go through the dealer website. I still couldn't submit the form but it wasn't her fault. When I went to sign the paperwork to purchase the car, I dealt with Mike O'Connell. He was enjoyable to talk to and remembered things from when I bought my first car. I would recommend Sullivan Buick GMC without hesitation More

Just how I expected. Mike Ayoub - Great person to work with, made it fun and enjoyable, no pressure sales. Mike Baker - The most important reason I came to Sullivan. He Mike Ayoub - Great person to work with, made it fun and enjoyable, no pressure sales. Mike Baker - The most important reason I came to Sullivan. He kept my Envoy going for over 320,000 miles. Always took great care of me. Good service is hard to find, Mike and his service team gave me great service. Samantha Edwards - Presented herself as the first contact via text messaging as Sullivan's representative, very, very professional to get the ball rolling. More

Very satisfied. Great experience. Very happy with the service I received. The salesman was very helpful, knowledgeable and courteous. The manager Daniel was a pleasure to deal with. I Very happy with the service I received. The salesman was very helpful, knowledgeable and courteous. The manager Daniel was a pleasure to deal with. I would definitely recommend this dealership to all my friends. More

Sullivan Buick Gmc This dealership was amazing. I had an excellent experience. I would highly recommend anyone that is looking for one of their cars to go and see Jim Wh This dealership was amazing. I had an excellent experience. I would highly recommend anyone that is looking for one of their cars to go and see Jim Wheeler. He insured satisfaction! Thank you Sullivan Buick Gmc for an amazing purchase and experience. More

Micheal Audino the Awesome used car Manager. Mike, has done and outstanding job assist me with my Truck purchase. Before I purchased the Truck I called to the dealer, Mike helped me gave me great Mike, has done and outstanding job assist me with my Truck purchase. Before I purchased the Truck I called to the dealer, Mike helped me gave me great detailed about the Truck I was purchasing, I've left a couple message he returned my call in a timely manner. Mike, is a Great asset to the Dealer. More

Top Notch Buying Experience! I just purchased a 2018 Chevy Silverado. Mike Ayoub and Mike Bott were nothing but professional and made my experience nothing but enjoyable. Mike O I just purchased a 2018 Chevy Silverado. Mike Ayoub and Mike Bott were nothing but professional and made my experience nothing but enjoyable. Mike O'Connell in the Finance Department got me in and out so I could still make a meeting that day. The employees at Sullivan Buick GMC are nothing but TOP NOTCH! THANKS FOR GREAT BUYING EXPERIENCE! More

Enclave Avenir Purchase Just purchased a 2018 Enclave. Working with Jim Wheeler was very easy. He answered all our questions and was very transparent during the process. No h Just purchased a 2018 Enclave. Working with Jim Wheeler was very easy. He answered all our questions and was very transparent during the process. No hard sell made the buying experience quite easy. The experience with the finance department was very smooth. No efforts to sell lots of “other stuff”. This surprised us. Our overall experience at Sullivan was very positive. More

Awesome experience Had the best experience at Sullivan Buick GMC. The mgr Danny Szwec was awesome. My salesperson Shelley Barr is the best she got me into the vehicle I Had the best experience at Sullivan Buick GMC. The mgr Danny Szwec was awesome. My salesperson Shelley Barr is the best she got me into the vehicle I wanted and was very knowledgeable with everthing right down to us sitting on the phone with XM radio for 50 mins to get my radio to work thank you for sitting with me S helley... Carrie the finance mgr was great helped me choose the right warranty's for my vehicle and getting my paper work all done very quickly and efficiently.... Thank you Sullivan for my great experience.... More

Does not stand behind their vehicles! We bought and services our car at Sullivan. We received a recall letter about our airbags that stated we were not to bring the vehicle in until we ex We bought and services our car at Sullivan. We received a recall letter about our airbags that stated we were not to bring the vehicle in until we experienced the problem. While we were on an extended vacation in the middle of nowhere,we experienced the problem. There was not a Buick dealer for hundreds of miles. We had a local mechanic look at it and he couldn't find anything wtong. We called Sullivan after we got back and we were told that because now that we were over the mileage limit stated in the letter they expected us to pay for them to take a look at the vehicle. Way to stand behind your product and treat your cutomers. We were thinking of buying another Buick but not now and not from Sullivan. Be forwarned! More