Arlington Heights Buick GMC

Beat Dealership Overall I purchased a 2019 Buick Encore from Sullivan Buick GMC this past Presidents’ Day weekend. I had the best customer service experience ever! Every sing I purchased a 2019 Buick Encore from Sullivan Buick GMC this past Presidents’ Day weekend. I had the best customer service experience ever! Every single person I encountered during my car buying experience treated me with respect, dignity and truly like family. This is my third time working with this dealership and I cannot see myself going anywhere else! I highly recommend working with Phil, he’s the greatest! Huge shoutout to their service department as well they’re fantastic! More

They made something out of nothing Shelly was great. She helped me get out of my old car. Plus she was able to stay within my budget. I will be back in 3 years. Shelly was great. She helped me get out of my old car. Plus she was able to stay within my budget. I will be back in 3 years. More

Best dealership in the US I have been doing business with Sullivan Buick GMC for many years. They make buying a new vehicle quick and easy. Their pricing is honest and they do I have been doing business with Sullivan Buick GMC for many years. They make buying a new vehicle quick and easy. Their pricing is honest and they do not p-lay games. The service department is outstanding. A special hurrah to the sales team; Dan, Gabe and Ariel. You cannot go wrong working with this group. More

Experience When shopping for a used first car for our son, Shelley Barr was the person we would speak with first due to past experience purchasing vehicles. Thi When shopping for a used first car for our son, Shelley Barr was the person we would speak with first due to past experience purchasing vehicles. This was our fourth vehicle purchased/leased with Shelley. She was patient with my son helping him select his first car. No high pressure sales pitch. Trustworthy and knowledgeable about the vehicles on the lot. This is why we always return to Shelley. We are thrilled with our purchase! A big thank you to Nic as well for sending me specifications on the vehicle we were interested in prior to our purchase. Mike in finance was very pleasant and professional. More

Thank you again Shelley, Dan, and Mike! Since 2006 my wife and I have purchased five vehicles from Sullivan Buick GMC. I trust this place so much that I have recently taken both of my parent Since 2006 my wife and I have purchased five vehicles from Sullivan Buick GMC. I trust this place so much that I have recently taken both of my parents to purchase their cars from Shelley, Dan, and Mike. My mom loves her Equinox and my father very excited for summer to drive his Sebring convertible. Shelley is very professional and helpful. Dan is great to deal with thanks again for helping me with my Cadillac. Mike - it always great to catch up with you. Appreciate all your hard work. More

The Best Car Buying Experience I just had a fantastic experience leasing a new Enclave from Sullivan Buick. Dan and Gabe were not only easy to work with and great at communicating I just had a fantastic experience leasing a new Enclave from Sullivan Buick. Dan and Gabe were not only easy to work with and great at communicating with me but they were also very patient and helped me learn about my new car. I trust them completely - and who says that when buying a car!? Thanks Sullivan! More

Thank you for your assistance on the leasing of the 2019 Enc We had a very pleasant experience dealing with Dan and Victor. As I told Victor to me car dealings are not one of my favorite things I always walk We had a very pleasant experience dealing with Dan and Victor. As I told Victor to me car dealings are not one of my favorite things I always walk away questioning if I got the best deal possible. Our experience in dealing with Sullivan and its representatives eased my concerns on that issue. We will be back in the future. More

New Car Purchase In the past 3 1/2 years, my wife and I have purchased 3 cars from Sullivan Buick GMC. Two Terrains and a Buick Cascada. In all three transactions, we In the past 3 1/2 years, my wife and I have purchased 3 cars from Sullivan Buick GMC. Two Terrains and a Buick Cascada. In all three transactions, we have used Phil Pilny as our sales rep. Each time he has made the experience very enjoyable. he has constantly taken customer service to a new level with each purchase. In the future, I am sure we will do more business with Phil and Sullivan Buick GMC. More

Dealership Friendly, knowledgeable, helpful . We have not been in the car market for an long time. Eliot was very helpful , explaining all the features that are Friendly, knowledgeable, helpful . We have not been in the car market for an long time. Eliot was very helpful , explaining all the features that are now available so we could decide what was best for us. More

Respectful employees The employees at this dealership are very welcoming and respectful. They try to make the best of the situation and find the best deal for the customer The employees at this dealership are very welcoming and respectful. They try to make the best of the situation and find the best deal for the customer. More