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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
4,988 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 4,988 reviews

December 06, 2017

Shelley's the best! I originally purchased a car that I really wanted, something broke and parts where not available to fix it. Went back to Sullivan and they turned a n More

by belectus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Szwec
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this excellent review. Our highest priority is satisfying our guests and we are delighted to know that Shelley made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Sincerely, Dan Szwec, General Sales Manager

December 05, 2017

Car Leasing with Shelley Shelley was the first woman sales person that I have had the opportunity with which to work! I can honestly say, she was amazing, very informative,* S More

by ncdoyle414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Your kind words and fantastic rating are greatly appreciated! Shelley is a great people person and she strives to create a positive experience for every customer. She will be very happy to hear she was successful in that endeavor. Congratulations on your new Terrain Denali! If you have any questions or concerns, please do not hesitate to come back and see us again! Sincerely, Dan Szwec, General Sales Manager

December 05, 2017

New car We had a great experience working with Aidan. The process was straightforward with the right level of information. We bought the car because we truste More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Pilny, Carrie Fuller
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Hello Max, thank you so much for your great feedback! I am pleased to hear that Aidan was able to provide an efficient and overall positive car buying experience. Congratulations on your new vehicle! Hope you have a safe and enjoyable ride ahead! Sincerely, Dan Szwec, General Sales Manager

December 05, 2017

Buick enclave We had an amazing experience today at Sullivan dealershipthat ended up in us getting a new car from Victor Melendez he helped us with the purchase of More

by Buickcarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Fuller
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Thank you so much for this awesome review! We are glad to hear that Victor was able to help you get into a new Buick Enclave and offer an amazing experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Dan Szwec, General Sales Manager

December 02, 2017

Yes and No So for the record this Dealer does have good customer service but one thing really bothers me about this place. I bought a used SUV from them that had More

by 091877Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Geoff Sulkowski
Dec 12, 2017 -

Arlington Heights Buick GMC responded

Thank you for sharing this review regarding your experience with us. Your feedback is very important to us, and we will certainly use it as a learning experience going forward! We will be sharing your comments with our team and please don’t hesitate to contact us if you’d like to discuss them in greater detail. Sincerely, Dan Szwec, General Sales Manager

December 02, 2017

Victor you rock This is a fantastic place if you need a car. We shopped many dealers all in one day and we came back to Sullivan and purchased the car. Victor is grea More

by Elvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Elvis, thank you for writing about your visit with us, and congratulations on your new car! Victor is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for spreading the word about your excellent experience at Sullivan Buick GMC; we look forward to working with you again in the future. Sincerely, Dan Szwec, General Sales Manager

December 02, 2017

buick encore I liked Shelly from the moment I met her. She was my size & I knew she would understand my height problem. she spent a lot of time with me getting the More

by encoregirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Shelly was so positive. We always do our best to make sure all of our customers leave with the car that they wanted. We look forward to working with you again and we hope that you enjoy your new Encore! Sincerely, Dan Szwec, General Sales Manager

November 29, 2017

One of the best overall expereinces I have had. Having leased a car from Sullivan before, I knew I only wanted to purchase a Buick from them. Mike Ayoub was extremely helpful, never felt pressured. More

by Buick1124-17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub
Nov 30, 2017 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty! I am pleased to hear that Mike was able to provide a pressure-free and overall positive car buying experience. Congratulations on your new vehicle! Hope you have a safe and enjoyable ride ahead! Sincerely, Dan Szwec, General Sales Manager

November 28, 2017

Great people service thank you Shelley We were extremely pleased with Shelley Barr. She was so honest and explained everything in detail regarding the Acadia Equipment. It is hard to find a More

by graph0023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2017 -

Arlington Heights Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new purchase! Shelley is an asset to Sullivan Buick GMC, and it is encouraging to hear she impressed you by delivering our trademark service. We hope you enjoy your new Acadia and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, Dan Szwec, General Sales Manager

November 27, 2017

Excellent Car Buying Experience I worked with Shelley this past Saturday to purchase a vehicle, which was not exactly easy as I was in a lease that was not beneficial to me. Dan and More

by ksmab23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
Nov 28, 2017 -

Arlington Heights Buick GMC responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Shelley and Dan went above and beyond for you; it is just an example of why they are such a great assets to our team. We will make sure they hear of your kind words. All of us at Sullivan Buick GMC await your return. Please let us know how we may be able to help next! Sincerely, Dan Szwec, General Sales Manager

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