Arlington Heights Buick GMC

Shelley's the best! I originally purchased a car that I really wanted, something broke and parts where not available to fix it. Went back to Sullivan and they turned a n I originally purchased a car that I really wanted, something broke and parts where not available to fix it. Went back to Sullivan and they turned a not so great situation into a much better one. Shelley took great care of me and got me to the right person to fix my situation; Ariel. More

Car Leasing with Shelley Shelley was the first woman sales person that I have had the opportunity with which to work! I can honestly say, she was amazing, very informative,* S Shelley was the first woman sales person that I have had the opportunity with which to work! I can honestly say, she was amazing, very informative,* She laid every step outward, and onward! I personally like Shelley as a person, and she had very good insights! I would definitely use her again,she was a big help in making a decision to lease the Terrain Denali. Thanks so much, Shelley! More

New car We had a great experience working with Aidan. The process was straightforward with the right level of information. We bought the car because we truste We had a great experience working with Aidan. The process was straightforward with the right level of information. We bought the car because we trusted him - he was not “salesy,” we had a conversation about our goals and he provided options that made sense with a great price. More

Buick enclave We had an amazing experience today at Sullivan dealershipthat ended up in us getting a new car from Victor Melendez he helped us with the purchase of We had an amazing experience today at Sullivan dealershipthat ended up in us getting a new car from Victor Melendez he helped us with the purchase of a Buick Enclave answering all our questions and showing us all the features of the car. We will come back for sure in the future and recomend him and the dealership. More

Yes and No So for the record this Dealer does have good customer service but one thing really bothers me about this place. I bought a used SUV from them that had So for the record this Dealer does have good customer service but one thing really bothers me about this place. I bought a used SUV from them that had crease on the passenger door. I really liked it, the color is beautiful and it was the make I was in the market for being Thant it's not a make that they sell. Low mileage etc. They promised they would fix It which they did, but the work is equivalent to someones garage at home. I had to take it back because the rubber molding was dangling, but they replaced it which I appreciate. The door has been filled with bondo instead of the metal straightened filled then painted. They didn't even buff it out it there was a dull spot. They said they were seeing if they can get it buffed out, but haven't heard from them yet. So you know what I did? I took it to a body shop and they couldn't believe what they saw. they buffed it out for me for $25 and showed me that the door has dried up bondo drips at the very bottom. bondo is a porous and it's going to suck up all the water like a sponge and probably rust quick. the paint looks better but I have a wavy door and the pair has two bubbles from the crappy paint job. $30,000 truck with a ugly door. I'm sharing this so no one else has this problem. still waiting on their call. Geoff Sulkowski went above and beyond to get my molding replaced, Thanks Geoff! More

Victor you rock This is a fantastic place if you need a car. We shopped many dealers all in one day and we came back to Sullivan and purchased the car. Victor is grea This is a fantastic place if you need a car. We shopped many dealers all in one day and we came back to Sullivan and purchased the car. Victor is great don't waste ypur time anywhere else. Best cars best service More

buick encore I liked Shelly from the moment I met her. She was my size & I knew she would understand my height problem. she spent a lot of time with me getting the I liked Shelly from the moment I met her. She was my size & I knew she would understand my height problem. she spent a lot of time with me getting the right car. She also spent HOURS going over every detail of how to work my car. I was very attached to my old car, but I already am in love with my Encore!! thanks Shelly for all your time and help More

One of the best overall expereinces I have had. Having leased a car from Sullivan before, I knew I only wanted to purchase a Buick from them. Mike Ayoub was extremely helpful, never felt pressured. Having leased a car from Sullivan before, I knew I only wanted to purchase a Buick from them. Mike Ayoub was extremely helpful, never felt pressured. I actually bought the vehicle, rather than being sold a vehicle; a very different purchasing experience that I would recommend to anyone. Very pleased with vehicle and overall experience. More

Great people service thank you Shelley We were extremely pleased with Shelley Barr. She was so honest and explained everything in detail regarding the Acadia Equipment. It is hard to find a We were extremely pleased with Shelley Barr. She was so honest and explained everything in detail regarding the Acadia Equipment. It is hard to find a great sales lady and we will be back. More

Excellent Car Buying Experience I worked with Shelley this past Saturday to purchase a vehicle, which was not exactly easy as I was in a lease that was not beneficial to me. Dan and I worked with Shelley this past Saturday to purchase a vehicle, which was not exactly easy as I was in a lease that was not beneficial to me. Dan and Shelley were about to work together to get me into a vehicle that I loved and worked with me to make the vehicle as affordable as possible. Seeing as I was in a lease that had not yet expired; this made it more challenging. Shelley and Dan were amazing and made me feel comfortable and worked diligently to send me home in a vehicle that I loved and payments that worked well for me! I couldn't be happier with my experience. More