Arlington Heights Buick GMC

First time purchase at Sullivan Buick GMC Everyone was friendly, low pressure, and open to negotiation. I was very happy that they were fair with the trade value of my used Kia and didn't try Everyone was friendly, low pressure, and open to negotiation. I was very happy that they were fair with the trade value of my used Kia and didn't try to low ball the initial offer. My sales person was very friendly and honest. He never made me feel pressured and was willing to take as much time as needed to answer any and all questions. Next time I ready to make another vehicle purchase, I'll be sure to visit Sullivan. More

Excellent Customer Service This was one of the best experiences I have had buying a car. The whole team was very kind and accommodating, and our salesperson really tried hard to This was one of the best experiences I have had buying a car. The whole team was very kind and accommodating, and our salesperson really tried hard to meet all of our needs and expectations. More

Great Customer service They have really great customer service, Victor was very welcoming and understood what I was looking for. He explained everything very well and allowe They have really great customer service, Victor was very welcoming and understood what I was looking for. He explained everything very well and allowed me to make the decision on which car I wanted to buy. I would recommended this Dealer to every first time buyer. More

Great Dealership! Buick Sullivan is a awesome dealership, they are great and very professional. They are willing to go above and beyond to give exceptional customer ser Buick Sullivan is a awesome dealership, they are great and very professional. They are willing to go above and beyond to give exceptional customer service. Thank you for taking the time to help me find my new SUV. I would recommend this dealership to anyone that is currently in the market for a vehicle! More

Another positive experience at Sullivan This is our second time getting a car at Sullivan and other family members have been going there for years. Our sales consultant Gabe took great care This is our second time getting a car at Sullivan and other family members have been going there for years. Our sales consultant Gabe took great care of us and made sure we were happy with and educated on our new car before we left. we took our time making a decision and he was very patient with us. Highly recommend! More

Good while buying, but low quality car I made sure to wait until I reviewed this place until I really got a feel for the car. Aiden was great when I was buying. Laid back and not pushy at a I made sure to wait until I reviewed this place until I really got a feel for the car. Aiden was great when I was buying. Laid back and not pushy at all. Finance was also great. However, I've been disappointed at all the oversights the service mechanics have allowed with this car. Mind you, the car had been in a minor crash with the previous owner, but Aiden had assured me they won't be selling it if it wasn't all fixed. I took the car to my mechanic before even buying, and they some how passed over that the driver belt was almost broken. They fixed it free of charge. Then a few months later the driver side mirror fell off. Looking at the old mirror, it was hanging on by only a wire. I had to replace it myself. Now recently, hit a small snow bank at 10 mph and the entire inner fender liner fell off, also breaking the bumper cover it was attached to. Looking at the other side, it doesn't have fender clips on the entire front side of it. I have no reason to believe the one that fell off had any more then that. A "collision" like that would not have done so much damage if the inner fender liner was attached properly. I'm really frustrated. They should have paid special attention to make sure the structure of the car was fine, considering it was in an accident. But they didn't, and problems keep arising. I get that you buy a car as is, but I can't recommend this place. At least not for used vehicles. More

Helpful Everyone was very helpful and patient. Took time to explain everything and was an overall good experience. Will recommend to other people to come to Everyone was very helpful and patient. Took time to explain everything and was an overall good experience. Will recommend to other people to come to the dealership. More

Excellent experience! I was greeted by the Mike the Sales Manager and I asked to speak with a woman salesperson, Kate Nigro was great to work with. She was very knowledg I was greeted by the Mike the Sales Manager and I asked to speak with a woman salesperson, Kate Nigro was great to work with. She was very knowledgeable about the Encore line that I was wished to lease, helped me with the vehicle details and did go offsite to Gurnee IL to bring the vehicle to Arlington Heights Il so that I could take delivery of the vehicle that day. Five days later I realized that I had left my sunglass case in my former vehicle and contacted her. Kate is now looking for my sunglasses and is checking to see when the wheels locks for my new vehicle will be delivered to Sullivan. I did return my 2015 Encore in near the end of lease and leased a 2019 Encore. More

Sold truck to Sullivan GMC - Great experience Sold my 2017 GMC 2500 HD truck to the team at Sullivan GMC. I was treated very good and was given a fair price for the vehicle. Chris Lahey was grea Sold my 2017 GMC 2500 HD truck to the team at Sullivan GMC. I was treated very good and was given a fair price for the vehicle. Chris Lahey was great to deal with and I would definitely recommend selling this dealership a car and would not hesitate to return here to purchase a vehicle. Nice job! More

DeMarcus Car Shopping Experience Two weeks ago I purchased a 2013 Buick Regal. The vehicle was in good condition with low mileage. If your an individual looking for a good used vehicl Two weeks ago I purchased a 2013 Buick Regal. The vehicle was in good condition with low mileage. If your an individual looking for a good used vehicle for long-term use, stop by Sullivan Buick GMC. Good luck on your future purchase and everyone have a bless holiday! More