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Arlington Heights Ford
Arlington Heights, IL
4,162 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,162 reviews
October 22, 2022
Great friendly service and atmosphere. Quick service with a very knowledgeable staff. Was happy with the whole process Quick service with a very knowledgeable staff. Was happy with the whole process More
by Ketchupse01
Helpful October 20, 2022
Excellent experience. ..elliott was great and has a good sense of humor. Thank you all so much ..elliott was great and has a good sense of humor. Thank you all so much More
by leegolegs
October 20, 2022
Nice dealership, the Richard Jacobsen it’s great man, perfect service, got car very fast perfect service, got car very fast More
by uwcmikita
Employees Worked With
October 17, 2022
Tony took great care to discuss my 100,000 mile checkup and understood my need to do the work in 2 trips due to time constraints, and understood my need to do the work in 2 trips due to time constraints, More
by Pjfrost
Employees Worked With
October 17, 2022
Jesus was very helpful with the purchase of our truck. He was very patient with us showing us different trucks. Thanks He was very patient with us showing us different trucks. Thanks More
by Msyzdek
Employees Worked With
October 16, 2022
Love this dealership, waddles the man! Had my car serviced he answered all my questions no hesitation. Had my car serviced he answered all my questions no hesitation. More
by Boydjuwan
Employees Worked With
Other Employees :
Anthony Velasco
October 15, 2022
Elliot found the perfect car for our situation. He was patient, professional and honest. We’re grateful for his assistance with such an important purchase. He was patient, professional and honest. We’re grateful for his assistance with such an important purchase. More
by BobFranks
Employees Worked With
October 15, 2022
The guys at Arlington always take care of me. Second truck and loving it. Thanks Rich! Second truck and loving it. Thanks Rich! More
by matt
