Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,905 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,905 reviews
January 13, 2023
Came all the way out here from Wisconsin Elliott sold me a car He is a great help to find something that works for my family size a car He is a great help to find something that works for my family size More
by richardleeramirez
January 13, 2023
Thanks mike waddle for taking fast care of my Ford escape. The new office looks great, it’s clean, and they are running efficiently. And so is my ford escape escape. The new office looks great, it’s clean, and they are running efficiently. And so is my ford escape More
by LDH
January 12, 2023
Great Service! Give them a try and you will be greatly satisfied! Anthony and Jerry were excellent to work with! Great service, and great prices! Give them a try and you will be greatly satisfied! Anthony and Jerry were excellent to work with! Great service, and great prices! More
by frank.p.white1
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
January 12, 2023
My salesman Rich help me out to buy 2 trucks. Really helped me out when I need it. Really helped me out when I need it. More
by Marchak332
Employees Worked With
January 11, 2023
Elliott did a great job, enough said that's all I got don't need anymore don't need anymore More
by Messagie
Employees Worked With
January 11, 2023
Service was on time and efficient. Mike explained everything to me about the situation and it was properly addressed. Mike explained everything to me about the situation and it was properly addressed. More
by Jerry.salemi
Employees Worked With
January 11, 2023
Very professional and prompt service, i had a nice experience and would look at coming back again experience and would look at coming back again More
by darynw8
January 11, 2023
I had to come in for service for a recall. Anthony Velasco was excellent getting me checked in easy keeping me informed about the repair. Anthony Velasco was excellent getting me checked in easy keeping me informed about the repair. More
by mvoyles2011
Employees Worked With
Anthony Velasco
January 10, 2023
Steve made my car buying process convenient and stress free, highly recommend!! Very happy customer! free, highly recommend!! Very happy customer! More
by A.m
Employees Worked With
