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Arlington Heights Ford
Arlington Heights, IL
4,905 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,905 reviews
November 17, 2022
I have bought trucks here for ten years with great service from Richard Jacobsen I will continue to buy from my friend service from Richard Jacobsen I will continue to buy from my friend More
by Mk13oleh
November 16, 2022
Great sales person to work with. comunicative and friendly.I happy with my new car comunicative and friendly.I happy with my new car More
by Volodymyr
Employees Worked With
November 15, 2022
Very happy with another purchase at AH Ford. Answered all questions quickly, very fair price and got me out quicky. Thanks Rich Jacobsen! Answered all questions quickly, very fair price and got me out quicky. Thanks Rich Jacobsen! More
by tom
November 15, 2022
It was a simple process. I felt they were honest and open about the vehicle I felt they were honest and open about the vehicle More
by Buyer
November 14, 2022
Our service advisor, Tony Wojciechowski, kicked butt. He handled all the details and got all the needed parts plus tires to the shop ahead of our visit - then got us in and out in half a day. We apprecia He handled all the details and got all the needed parts plus tires to the shop ahead of our visit - then got us in and out in half a day. We appreciated his efforts. We get both of our vehicles serviced at AH Ford. Solid job guys! More
by Jack Swinger
Employees Worked With
November 12, 2022
The dealership answered all my questions, showed different things about the car and it a pleasant experience different things about the car and it a pleasant experience More
by jheyden45
November 12, 2022
Israel was great was able to help me and wife get a Ford Escape at our payment goal. Escape at our payment goal. More
by Marlon
