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Arlington Heights Ford
Arlington Heights, IL
5,678 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,678 reviews
July 06, 2026
Jazmin was amazing . No pressure for us to buy and nothing but a professional positive experience. No pressure for us to buy and nothing but a professional positive experience. More
by Murphy
Employees Worked With
July 05, 2026
Excellent service every time! As a woman a dealership you can trust! This dealership is one that won’t add unnecessary service, trust means a lot. As a woman a dealership you can trust! This dealership is one that won’t add unnecessary service, trust means a lot. More
by Reddanyo
July 03, 2026
Clean and straight forward, AH Ford made it easy to come in, look around, and find the car I was looking for. in, look around, and find the car I was looking for. More
by John Kowols
Employees Worked With
July 03, 2026
She was really good and the best help me on everything I need it ask for her at ford in Arlington Heights need it ask for her at ford in Arlington Heights More
by k.segura0618
Employees Worked With
July 02, 2026
Excelente servicio Rápido y eficiente Muy profesional Respuestas rápidas y muy bien explicadas Excelente servicio Excelente tiempo Respuestas rápidas y muy bien explicadas Excelente servicio Excelente tiempo More
by Castilla.1980
Employees Worked With
July 01, 2026
The service was great and they made it relatively easy to decide to get through the buying process. decide to get through the buying process. More
by Amyk94
Employees Worked With
July 01, 2026
Very helpful sales service. Good demeanor and personality from staff and was good experience during purchase Good demeanor and personality from staff and was good experience during purchase More
by ejander66
Employees Worked With
June 30, 2026
El delaer es muy bueno me ayudó a conseguir el trato que necesitaba y muy eficientes necesitaba y muy eficientes More
by Genesisgabriela2410
June 30, 2026
Amazing dealership with friendly, knowledgeable staff, especially Elliott Reichel, excellent service, honest communication, and a smooth, stress-free experience. especially Elliott Reichel, excellent service, honest communication, and a smooth, stress-free experience. More
by Arianna
Employees Worked With
June 26, 2026
I needed to take my vehicle to Arlington Heights Ford to be fixed and I showed up without an appointment and they took care of my car without any problem. be fixed and I showed up without an appointment and they took care of my car without any problem. More
by Marrero
Employees Worked With
