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Arlington Heights Ford
Arlington Heights, IL
5,570 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,570 reviews
April 05, 2026
Amazing, highly recommend Elliot he is good to work with and made my wish for a mustang come true. and made my wish for a mustang come true. More
by Samuel garcia
Employees Worked With
April 05, 2026
Great service! Always consistent and they get you in and out so I can continue on with my day. Always consistent and they get you in and out so I can continue on with my day. More
by Jazz
Employees Worked With
April 04, 2026
We just purchased our 4th expedition from AH Ford and couldn’t be happier! Our salesperson, Elliot, went above and beyond to find the color we wanted and the right options. The finance person was very a couldn’t be happier! Our salesperson, Elliot, went above and beyond to find the color we wanted and the right options. The finance person was very accommodating and not pushy at all. We met the owner, Junior, who spoke with us about all they have to offer now since our last purchase was in 2019. Great dealership! More
by pattywamsley
Employees Worked With
Other Employees :
Elliot Reichel
April 04, 2026
Lonnie was great! True to his word and made car buying experience was not as terrible as I have experienced in the past. True to his word and made car buying experience was not as terrible as I have experienced in the past. More
by Jmsaccameno
Employees Worked With
April 03, 2026
Both Steve and Teddy made the process so easy they were so helpful and informational. We appreciate them!!!! so helpful and informational. We appreciate them!!!! More
by Saraelizabethjavier
April 02, 2026
Great experience. Jeremy and his team went out of their way to provide exceptional service. Jeremy and his team went out of their way to provide exceptional service. More
by Anj
Employees Worked With
April 02, 2026
Very professional, personable, attentive and easy to work with. Had a good car buying experience. with. Had a good car buying experience. More
by db
April 01, 2026
Z Fensin went above and beyond for my service and contract information. Very helpful and understanding. contract information. Very helpful and understanding. More
by Tara
Employees Worked With
Other Employees :
Z Fensin and his supervisor (guy at the middle/front desk)
April 01, 2026
Elliot my sales man was great by I work with! He is funny , personable and the very best thing honest and transparent. It’s the best car buying experience I’ve had. Also finance manager did not p He is funny , personable and the very best thing honest and transparent. It’s the best car buying experience I’ve had. Also finance manager did not pressure me to buy anything I didn’t want to buy. The GM’s Mike and John were also very helpful and honest and made the deal happen!! Highly recommend this dealership! More
by lovebnandrewsmom
Employees Worked With
April 01, 2026
New explorer in stock and to our spec requirements, prompt turnaround and great service as always. Third vehicle from this dealership prompt turnaround and great service as always. Third vehicle from this dealership More
by Luke.duggins
Employees Worked With
