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Arlington Heights Ford
Arlington Heights, IL
4,070 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,070 reviews
May 01, 2024
Colton was great. He knew everything about the car I was interested in and helped me find exactly what I wanted. Went out of his way to get it from another dealership He knew everything about the car I was interested in and helped me find exactly what I wanted. Went out of his way to get it from another dealership for me. Thank you. More
by August.14.love
Employees Worked With
Helpful May 01, 2024
Great experience, and very helpful with my purchase. Helped me out to choose right truck. And got me a great deal Lonnie is great, go see him and you won’t be disappointed Helped me out to choose right truck. And got me a great deal Lonnie is great, go see him and you won’t be disappointed More
by alvarado.samuel97
Employees Worked With
April 30, 2024
Working with Ron and the team at Arlington Heights Ford was truly exceptional. Ron's genuine warmth and lack of pressure made the entire process enjoyable and stress-free. His commitment to understanding o was truly exceptional. Ron's genuine warmth and lack of pressure made the entire process enjoyable and stress-free. His commitment to understanding our needs and finding the perfect car for us set a new standard for dealership experiences. It was refreshing to encounter such a customer-centric approach, raising the bar for excellence in the car buying process! More
by Jennifer Cheang
April 30, 2024
Steve was very helpful and specific in his actions, he provided all the information. I recommend it 100% provided all the information. I recommend it 100% More
by PIOTR SAWCZUK
April 30, 2024
This is our third purchase from AHF. Sales staff was excellent. We checked out and test drove vehicles before choosing another Explorer for our purchase. Computer/apps were creating seve Sales staff was excellent. We checked out and test drove vehicles before choosing another Explorer for our purchase. Computer/apps were creating several problems during the process, but the staff got together and worked out the problems. Have worked with Teddy in Financial Services before and he again was excellent in helping to set up our extended warranty and maintenance packages. Add to this a great Service Dept which has kept our vehicles running in top form and we will continue to be loyal customers of this AHF. More
by UssfRef
April 30, 2024
very friendly and easy to work with, jeremy helped us find the explorer we were looking for find the explorer we were looking for More
by fordlover
Employees Worked With
April 30, 2024
Jeremy was great to work with super easy, would recommend him to all my friends and family! him to all my friends and family! More
by fordlover
April 30, 2024
i had a great experience, went really smooth not pushy people. very clean dealership i recommend arlington heights ford people. very clean dealership i recommend arlington heights ford More
by fordlover
April 30, 2024
This dealership is incredibly accommodating to circumstance. Not time wasting, and it’s obvious that they work together to accomplish their goal — a solid selling experience. circumstance. Not time wasting, and it’s obvious that they work together to accomplish their goal — a solid selling experience. More
by Luc.legrand19
April 29, 2024
This was a great experience, my parents and i were able to get all our questions answered and everything went smoothly. Our salesman Sam was very helpful and outgoing which made the experience enjoyable. H to get all our questions answered and everything went smoothly. Our salesman Sam was very helpful and outgoing which made the experience enjoyable. He was very thorough with explaining everything and it was easy to interpret. More
by kalinkelley12
