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Arlington Heights Ford
Arlington Heights, IL
5,633 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,633 reviews
May 19, 2026
Jeremy was a pleasure to work with very professional and knowledgeable. Would recommend him to anyone knowledgeable. Would recommend him to anyone More
by fordlover
Employees Worked With
May 18, 2026
Everyone was very nice, supportive, and knowledgeable. Rich’s communication and customer service was exceptional. Rich’s communication and customer service was exceptional. More
by zachernst1986
May 17, 2026
We’ve purchased or leased 8 vehicles from Arlington Heights Ford and will keep coming back. Heights Ford and will keep coming back. More
by j_goliak
May 17, 2026
The dealership was friendly, accommodating and quick. We had our two kids with us and they were very family friendly! We had our two kids with us and they were very family friendly! More
by melaneestenstrom
May 16, 2026
Jesus and other staff are honest, kind, quick response clean sgowroom Not pushy for selling a car. response clean sgowroom Not pushy for selling a car. More
by eliots19
Employees Worked With
May 16, 2026
The staff was friendly, fast, and knowledgeable. Very pleased with the service and quality assurance. Very pleased with the service and quality assurance. More
by Joshua
Employees Worked With
May 15, 2026
Great Experience! Easy and great service! Awesome work with Rickie and Jesus!!! Thanks again to their team Easy and great service! Awesome work with Rickie and Jesus!!! Thanks again to their team More
by dstot17
May 14, 2026
Jon was great he was quik, informative, and thorough. Also he was patient and polite.I would recommend this store to friends and family in the future Also he was patient and polite.I would recommend this store to friends and family in the future More
by Jruggiero18
Employees Worked With
Other Employees :
Thomas Patronski
May 14, 2026
Excellent Service highly recommend Elliott was very helpful works with the affordable payments and very nice helpful works with the affordable payments and very nice More
by Ramirezm413
Employees Worked With
May 13, 2026
Great customer service. Salesman Jesus was very helpful and was able to accommodate me with every questions and concerns I had. Highly recommended!! Salesman Jesus was very helpful and was able to accommodate me with every questions and concerns I had. Highly recommended!! More
by Laguera660
Employees Worked With
