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Arlington Heights Ford
Arlington Heights, IL
4,965 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,965 reviews
May 10, 2022
Professional, organized, customer assistance, Quality service, Workers have good attitude, overall, good Dealership. Customer service always updating customers. service, Workers have good attitude, overall, good Dealership. Customer service always updating customers. More
by Miranda.Ian.Ryan.jason
Employees Worked With
May 10, 2022
Mike Waddle and the entire staff at Arlington Heights Ford did a great job for me this morning. Thank you very much! Ford did a great job for me this morning. Thank you very much! More
by JimP
Employees Worked With
May 10, 2022
It’s was great doing business with Robert. He was awesome. I will be back to buy ANOTHER car asap. Thanks again Robert for your exceptional service. He was awesome. I will be back to buy ANOTHER car asap. Thanks again Robert for your exceptional service. More
by Tristan .porter
May 09, 2022
We found our dream Bronco at Arlington Heights Ford! Marco, our representative was personable, professional, and made the process super smooth. The whole dealer team was great to work with and gave us p Marco, our representative was personable, professional, and made the process super smooth. The whole dealer team was great to work with and gave us peace of mind throughout the process. Even after the sale, Marco did us favor by giving us some OEM equipment that wasn’t a part of the original sale! More
by haydenschaumburg
Employees Worked With
Marco Saldana, Ben McCarty
May 09, 2022
Sam was attentive and beyond helpful from start to finish of this transaction. He was able to secure me my dream car- and it wasn’t even on the lot! His follow up was tactful and super helpful without being of this transaction. He was able to secure me my dream car- and it wasn’t even on the lot! His follow up was tactful and super helpful without being overwhelming, and he is funny and kind so was a pleasure to work with. I highly recommend Sam Vasco! More
by andrealiedtke
Employees Worked With
May 09, 2022
I was very pleased that I was able to have service (the works) completed within one hour. works) completed within one hour. More
by cgkroon
May 07, 2022
GREAT service! These guys always know how to take care of their customers. They went above and beyond for me when my car was in for repairs. This is the only dealer These guys always know how to take care of their customers. They went above and beyond for me when my car was in for repairs. This is the only dealership our family will ever go to for all of our future vehicle purchases. Thanks to everyone especially Jerry and Anthony. More
by amber.marie261
May 07, 2022
good dealer good people good service and fair treatment that’s all we want when dealing with cars arlington heights ford does it all that’s all we want when dealing with cars arlington heights ford does it all More
by DJ2BIG
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido
