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Arlington Heights Ford
Arlington Heights, IL
4,958 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,958 reviews
May 25, 2024
Both Brian Powell and Jesus Sanchez went above and beyond to help me get the perfect car that fits my budget. to help me get the perfect car that fits my budget. More
by Isch1992
May 24, 2024
Always a pleasure doing business with Lonnie Catanese! Go see him for all of your automotive needs, you won't be disappointed Go see him for all of your automotive needs, you won't be disappointed More
by bcecola
Employees Worked With
Other Employees :
Israel Gonzalez, Brian Powell, Dan Szwec
May 24, 2024
Personable- low key - working hard to get the deal done but not aggressively so! Appreciated his friendly manner and willing to work with us. Keep up the good work. but not aggressively so! Appreciated his friendly manner and willing to work with us. Keep up the good work. More
by fmcmahonward
May 24, 2024
He is a good guy and professional. He know s what is he doing i highly recommend this dealer He know s what is he doing i highly recommend this dealer More
by Sherozasrorov
Employees Worked With
May 23, 2024
MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department for over 12 years. Great place to get work done. Tom English More
by Tjrenglish
May 23, 2024
Rich was great! Found what I was looking for. Personally went to pick it up. It has been a great experience. Found what I was looking for. Personally went to pick it up. It has been a great experience. More
by freerada
Employees Worked With
May 23, 2024
Thank you to Colton at Arlington Heights Ford for my new vehicles. Have bought multiple vehicles here no other dealership id buy from vehicles. Have bought multiple vehicles here no other dealership id buy from More
by razzzor196
Employees Worked With
Other Employees :
Israel Gonzalez, Colton Hannemann, Brian Powell, Dan Szwec
May 22, 2024
Jesus and Joe were both very patient and most informative ,real humanitarians!!!Great work guys!!!, Keep it up!!!!!! ,real humanitarians!!!Great work guys!!!, Keep it up!!!!!! More
by kenflobeck121
