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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.3
777 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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960 Central Ave

Albany, NY

12205

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Showing 777 reviews

May 11, 2024

Everyone was professional and trustworthy. I’ve had bad luck with mechanics but the team did an exceptional job. They even found another issue and advised me and fixed it. I truly appreciat More

by georgina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul from service he was amazing
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May 11, 2024

Brian is very astout individual. He listened and stood by his word. In fact, the ease and speed of the process was a so positive we have recommended Brian and Armory Garage as th More

by georgette.rivers4
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Dabriko
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May 12, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Georgette: Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

Helpful
May 07, 2024

Wonderful experience. Serviced the car as requested. Discussed best service options for keeping my car healthy. More

by jcatalano55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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May 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

Helpful
May 05, 2024

This isn’t my first time business with Armory. There are a few con but overall great experience. More

by KIMBULLOCK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Kim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we overall met your expectations. Thank you again for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Armory Customer Relations Team

Helpful
May 05, 2024

I was very pleased with the service. My car was done in a timely manor, the service department took care of all my concerns. Im never disappointed with them. More

by tyrellburkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Tyrell: Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

Helpful
May 04, 2024

Customer service was excellent and I am very happy with the vehicle I purchased. Great Job. More

by BDUNICIN65
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Arancibia Dieterich
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May 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Armory Chrysler Jeep Dodge Ram FIAT of Albany are glad to have you as a customer. Best Regards, Armory Customer Relations Team

Helpful
May 04, 2024

I had a great experience getting my first jeep. The staff was excellent and I didn’t even have to look around the lot. I said the colors I wanted and Pete found the perfect car first try. More

by MRSJENNIFERHAWES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
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May 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Mrs, Hawes, Thank you! Pete and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

Helpful
May 03, 2024

This was my first service with a dealership and everything went very smoothly and was quick. More

by PjMerhige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

Helpful
May 03, 2024

AJ was my service advisor and very knowledgeable; one of the best to ever do it! The rest of their Service Department is extremely helpful and friendly. I appreciate the accurate and timely repairs! More

by Rmgceltics791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A.J, Nick Miller.
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May 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to hear AJ provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

Helpful
May 02, 2024

Service was good . and recommend. To ppl I no #1 Service will let ppls no More

by GMITCHEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

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