Arrowhead Honda

Scheduled my appointment online. Was seen promptly. Scheduled my appointment online. Was seen promptly after checking in with the service writer. Service writer was very attentive and made sure I unders Scheduled my appointment online. Was seen promptly after checking in with the service writer. Service writer was very attentive and made sure I understood the service options available. I was in and out of the dealership within 90 minutes. More

Friendly Reliable Service Called for an appointment, and was asked if we could be there in 1/2 hour. We were there in fifteen minutes. Took us right in and told us it would 45 Called for an appointment, and was asked if we could be there in 1/2 hour. We were there in fifteen minutes. Took us right in and told us it would 45 minutes to an hour. It was less than an hour. the car was returned to us clean and ready to go. More

Beyond expectations The sales people, Graham and Matt, were outstanding. Both are very knowledgeable. Even though we bought the Insight on a busy Saturday they spent a lo The sales people, Graham and Matt, were outstanding. Both are very knowledgeable. Even though we bought the Insight on a busy Saturday they spent a lot of time considering our needs. They said that we could come back if we had questions about dealing with the various systems, namely, GPS and entertainment. More

Personable and Professional Service department employees at this location have always taken extra steps to help me resolve mechanical questions. They are very attentive and respo Service department employees at this location have always taken extra steps to help me resolve mechanical questions. They are very attentive and responsive to the needs of the customer. More

Exceptional Service Everything was seemeless, from the beginning to the end of the car buying experience. My family has bought over 7 vehicles here over the last 15 years Everything was seemeless, from the beginning to the end of the car buying experience. My family has bought over 7 vehicles here over the last 15 years. We continuously return to Arrowhead Honda because they value their customer, are straight forward in the buyin process, and support you until the end. If you have an outstanding question or concern they will make sure it is answered and you are satisfied. Thank you for making each experience enjoyable and easy! More

Oil change on new CRV From the first person I spoke with (Mr. King) and then the service advisor (Antwon Germany) all were very professional and helpful. They were on time From the first person I spoke with (Mr. King) and then the service advisor (Antwon Germany) all were very professional and helpful. They were on time for my appointment and I was in and out in 45 minutes! Wow! More

Great Job Tom, Thanks! I recently dropped my car off for routine maintenance, while my car was there the technician found additional issues. Tom recognized the items were co I recently dropped my car off for routine maintenance, while my car was there the technician found additional issues. Tom recognized the items were covered on warranty and got it taken care of. He called me, gave me the details and explained why my car would take a bit longer to complete. He also caught the fact I had a prepaid maintenance plan on my car which I forgot..... Thanks Tom, your experience and care for your customers shines brightly....... More

Awesome Customer Service! Scheduling an apt was fast and easy! Tom was great to explain and also sent me an email of all that was done! He arranged for their courtesy van to a Scheduling an apt was fast and easy! Tom was great to explain and also sent me an email of all that was done! He arranged for their courtesy van to assist in dropping and picking me up. He also arrange for my car to me washed! Thank you for the awesome service! It's greatly appreciated! More

Professional and No hard sales job The Honda dealership is very professional and isn't a hard sales job. Charlie, our sales rep, was extremely knowledgeable about the Cr-V which helped The Honda dealership is very professional and isn't a hard sales job. Charlie, our sales rep, was extremely knowledgeable about the Cr-V which helped with our decision. More

Good job I scheduled an appointment for both my car and truck on the same day. Truck went 45 minutes earlier and yet the car got done first. Didn’t quite under I scheduled an appointment for both my car and truck on the same day. Truck went 45 minutes earlier and yet the car got done first. Didn’t quite understand the confusion and it seemed like people without appointments got in just as quickly. But the staff was courteous and I believe that goes a long way. More