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Audi Burlington

Burlington, MA

4.9
2,999 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 2,999 reviews

March 05, 2022

Brendan is a Pro and I strongly recommend him. Whether it's car related question, test drive, financing, loaner assistance, or kind gesture, he delivered on every count; even responded off-hours v More

by Piotr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Audi Burlington responded

We're happy Brendan and the Audi Burlington team made your purchase experience so enjoyable, Piotr! Thank you for taking the time to leave us your great feedback!

March 04, 2022

Great service and expertise. . well informed timely service through out the entire process. Faculty and waiting area very nice More

by jwnolan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Audi Burlington responded

Thank you for taking the time to share this wonderful feedback! We appreciate you coming to visit us here at Audi Burlington and hope to see you again in the future!

March 04, 2022

Did everything, took me on time, was able to get loaner, finished earlier than expected. And car nice and clean ! More

by arny8130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Audi Burlington responded

We're happy the Audi Burlington team gave you such awesome care! Thank you for rating us five stars!

March 04, 2022

Great job by all the front of house staff. I was kept informed and they were able to let me switch loaners when the first had a minor technical glitch. Very pleasant experience! More

by Jollynomad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Pierre
Mar 08, 2022 -

Audi Burlington responded

Thank you for reviewing your recent experience with the Audi Burlington team! We appreciate your wonderful feedback and hope we can be of service again in the future!

March 04, 2022

My visit was OK. But it was difficult to set up an appointment. I left my phone and nobody call me back. More

by ryszard.brzoskowski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Audi Burlington responded

Thank you for sharing your honest feedback with us, we are always looking for areas we can make improvements. We are glad your service went well. Feel free to reach out to me if there is anything else I can help you with! Thank you, Matthew Brickey - Service Manager - mbrickey@herbchambers.com

March 04, 2022

Recall work was completed on time and interaction with service agent was professional as usual More

by Hmsalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Audi Burlington responded

Thank you for reviewing your recent visit here at Audi Burlington! We appreciate your positive feedback and look forward to seeing you next time!

March 03, 2022

Jim P , service coordinator was top shelf. A pleasant, non stressful experience. As always, best service around. Highly recommend. More

by Rsv104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Audi Burlington responded

Thank you for taking the time to share this fantastic review! We're honored to have you as an Audi Burlington customer and look forward to your next visit!

March 02, 2022

Excellent dealership with whom I have dealt for the past 12 years including the purchasing and servicing of two cars. More

by aberthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Audi Burlington responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 12 years and look forward to many more. Take care and thanks again from all of us here at Audi Burlington!

March 01, 2022

Audi Burlington service is consistent, efficient and thorough. I always leave knowing that the work was done correctly and the car was fully assessed. More

by Purchase2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Audi Burlington responded

Thank you for your review! We're so happy to hear that our team earned your 5-stars! See you next time at Audi Burlington!

February 28, 2022

Peter and Sven were great to work with and helped me throughout my car buying process. I would highly recommend working with them. More

by Giuliana115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Mar 01, 2022 -

Audi Burlington responded

Thank you for visiting us here at Audi Burlington! We're happy to hear Peter & Sven made your experience with us a great one and we hope we have the opportunity to work with you again in the future!

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