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Audi Burlington

Burlington, MA

4.9
2,966 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 2,966 reviews

September 16, 2021

Audi A4 was in for repairs. Jim the service manager was very helpful. Got us a loaner vehicle right away. Handled all the insurance issues for the repair and kept us in the loop with the progress of the More

by Malfran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Audi Burlington responded

Thank you for the wonderful review! We appreciate you trusting Jim and the Audi Burlington team with your A4 and we hope we can be of service to you again in the future. Take care!

September 14, 2021

Almost 1o years ago I met Jim Parolisi in the service department at Audi of Burlington. Not only was he very smart and polite, but he made me feel welcome. He was easy to deal with. He spoke to me in ter More

by wmpero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Audi Burlington responded

We're so glad you've enjoyed your service relationship with Jim for the last 10 years! It means so much to hear we've earned your loyal business! We look forward to providing many more awesome experiences in the future!

September 14, 2021

I take my Audi to Audi Burlington because I trust the work that they do there! More

by marys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley
Sep 15, 2021 -

Audi Burlington responded

It means so much to hear you feel confident working with us! Thank you for entrusting your vehicle to the Audi Burlington team! We'll see you next time!

September 13, 2021

We worked with Laris he is very informative no pressure. We are very happy with his service and this Audi Dealership and would highly recommend buying a vehicle from them. More

by annmariefournier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Sep 14, 2021 -

Audi Burlington responded

Thank you for taking the time to review your recent visit with us! We appreciate you recommending Laris and the Audi Burlington team to others and hope we have the opportunity to work with you again in the future!

Sep 14, 2021 -

annmariefournier responded

Thank you for everything!!!

Sep 14, 2021 -

annmariefournier responded

Love my new Audi!!

September 13, 2021

The service person I spoke to a Raymond Hebert was very Professional.He went over my work order and explained everything.I’t always a pleasure to do business with them. More

by rayacchione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hebert
Sep 13, 2021 -

Audi Burlington responded

Thank you for trusting Raymond at Audi Burlington! We hope you share your experience with friends and family! See you next time!

September 12, 2021

The team at Audi of Burlington is great to work with; responsive, helpful and really work hard to create a great experience while at the dealership. Would recommend and will return. More

by erb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
Sep 14, 2021 -

Audi Burlington responded

Thank you for recommending our services! We hope you share your experience with friends and family! -Audi Burlington

September 10, 2021

Kelly was a pleasure to work with! Love Burlington Audi -everything was completed on time and correct! Thank you so much-jennifer DuPont was great too! Not sure of technician who did the work but car was b More

by Annieluhrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer DuPont and Kelly Mullaney
Sep 13, 2021 -

Audi Burlington responded

It means so much to hear our team gave you such excellent care! Thank you for the kind words and five-star rating! - Audi Burlington

September 10, 2021

Great customer service!! Very pleased with the entire process. Service Advisor Derek was phenomenal! Very upfront with estimates and providing updates on the services needed. More

by Mtgalvanb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Audi Burlington responded

We appreciate this wonderful feedback! Thank you for trusting the Audi Burlington team with your vehicle's service needs. We hope to see you again next time!

September 10, 2021

Great service!! Derek was fantastic!! Called him with a problem and he told me to bring my car in right away and he provided me with a loaner car problem was corrected the next day. More

by Audi A6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic
Sep 13, 2021 -

Audi Burlington responded

Thank you! We're happy to hear Derek made your visit worthy of a five-star rating! The entire Audi Burlington team appreciates having you in the family and look forward to seeing you again!

September 10, 2021

Very professional, well organized and work done on time. I have work with Jim Parolisi for a number of years and find him to be very professional and always willing to help. More

by Rm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Audi Burlington responded

We're so happy that Jim continues to earn your loyal business! Thank you for the kind review and we'll see you next time here at Audi Burlington!

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