Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Audi A4 was in for repairs. Jim the service manager was very helpful. Got us a loaner vehicle right away. Handled all the insurance issues for the repair and kept us in the loop with the progress of the very helpful. Got us a loaner vehicle right away. Handled all the insurance issues for the repair and kept us in the loop with the progress of the repair. When we picked up the car it looked great. More
Almost 1o years ago I met Jim Parolisi in the service department at Audi of Burlington. Not only was he very smart and polite, but he made me feel welcome. He was easy to deal with. He spoke to me in ter department at Audi of Burlington. Not only was he very smart and polite, but he made me feel welcome. He was easy to deal with. He spoke to me in terms that were understandable. He is still the same. He is a perfectionist and customer advocate. He always has a loaner vehicle and has even picked up my Audi from my home and dropped it off when the service was complete. Jim reviews everything that was done and prints out a copy for me. I have always had top notch work and treatment. Almost 10 years later and he is still the best. Thanks again Jim for a job WELL DONE!! More
We worked with Laris he is very informative no pressure. We are very happy with his service and this Audi Dealership and would highly recommend buying a vehicle from them. We are very happy with his service and this Audi Dealership and would highly recommend buying a vehicle from them. More
The service person I spoke to a Raymond Hebert was very Professional.He went over my work order and explained everything.I’t always a pleasure to do business with them. Professional.He went over my work order and explained everything.I’t always a pleasure to do business with them. More
The team at Audi of Burlington is great to work with; responsive, helpful and really work hard to create a great experience while at the dealership. Would recommend and will return. responsive, helpful and really work hard to create a great experience while at the dealership. Would recommend and will return. More
Kelly was a pleasure to work with! Love Burlington Audi -everything was completed on time and correct! Thank you so much-jennifer DuPont was great too! Not sure of technician who did the work but car was b -everything was completed on time and correct! Thank you so much-jennifer DuPont was great too! Not sure of technician who did the work but car was beautiful when I took it home!!! More
Great customer service!! Very pleased with the entire process. Service Advisor Derek was phenomenal! Very upfront with estimates and providing updates on the services needed. process. Service Advisor Derek was phenomenal! Very upfront with estimates and providing updates on the services needed. More
Great service!! Derek was fantastic!! Called him with a problem and he told me to bring my car in right away and he provided me with a loaner car problem was corrected the next day. problem and he told me to bring my car in right away and he provided me with a loaner car problem was corrected the next day. More
Very professional, well organized and work done on time. I have work with Jim Parolisi for a number of years and find him to be very professional and always willing to help. I have work with Jim Parolisi for a number of years and find him to be very professional and always willing to help. More