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Audi Burlington
Burlington, MA
2,982 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,982 reviews
September 13, 2021
The service person I spoke to a Raymond Hebert was very Professional.He went over my work order and explained everything.I’t always a pleasure to do business with them. Professional.He went over my work order and explained everything.I’t always a pleasure to do business with them. More
by rayacchione
Helpful September 12, 2021
The team at Audi of Burlington is great to work with; responsive, helpful and really work hard to create a great experience while at the dealership. Would recommend and will return. responsive, helpful and really work hard to create a great experience while at the dealership. Would recommend and will return. More
by erb
Employees Worked With
Raymond
September 10, 2021
Great service!! Derek was fantastic!! Called him with a problem and he told me to bring my car in right away and he provided me with a loaner car problem was corrected the next day. problem and he told me to bring my car in right away and he provided me with a loaner car problem was corrected the next day. More
by Audi A6
September 10, 2021
Very professional, well organized and work done on time. I have work with Jim Parolisi for a number of years and find him to be very professional and always willing to help. I have work with Jim Parolisi for a number of years and find him to be very professional and always willing to help. More
by Rm
Employees Worked With
September 10, 2021
Kelly was a pleasure to work with! Love Burlington Audi -everything was completed on time and correct! Thank you so much-jennifer DuPont was great too! Not sure of technician who did the work but car was b -everything was completed on time and correct! Thank you so much-jennifer DuPont was great too! Not sure of technician who did the work but car was beautiful when I took it home!!! More
by Annieluhrs
Employees Worked With
Jennifer DuPont and Kelly Mullaney
September 10, 2021
Great customer service!! Very pleased with the entire process. Service Advisor Derek was phenomenal! Very upfront with estimates and providing updates on the services needed. process. Service Advisor Derek was phenomenal! Very upfront with estimates and providing updates on the services needed. More
by Mtgalvanb
Employees Worked With
September 07, 2021
Fantastic sales department who couldn’t be more helpful. However service costs are astronomical and run at 3x what it should cost. Otherwise a fantastic dealership. Ask for Brendan! However service costs are astronomical and run at 3x what it should cost. Otherwise a fantastic dealership. Ask for Brendan! More
by Scottmcmenemy87
September 04, 2021
We had a great experience! Billy was fun to deal with and the dealership met all our needs. We will go back to buy from them again! the dealership met all our needs. We will go back to buy from them again! More
by Jim_Duronio
Employees Worked With
William Callandrillo, Sven Curkic
September 03, 2021
From start to finish this service visit went smoothly. Setting up date of service not a problem with only 3 day wait. Loaner vehicle was very nice. Service rep was smart and communicative all along the wa Setting up date of service not a problem with only 3 day wait. Loaner vehicle was very nice. Service rep was smart and communicative all along the way. No hiccups w/r/t coordination with the sales team for a new fob. All together top notch experience. More
by SJJ
Employees Worked With
Raymond Sales Rep
September 03, 2021
On time. Everything gets explain really well. No issues. Will definitely continue to service my car at this location. Easy to schedule appointment over the phone. Will definitely continue to service my car at this location. Easy to schedule appointment over the phone. More
by e2770554
Employees Worked With
Raymond Hebert
