Audi Burlington

Jim Parolisi is the consummate professional providing a high level of solution oriented service.Integrating the entire team from technicians to sales expertise on a timely basis. high level of solution oriented service.Integrating the entire team from technicians to sales expertise on a timely basis. More

Kelly was very helpful and efficient with my service appointment. she kept me up to date on services and returned calls promptly. Kelly was professional and helpful throughout process. appointment. she kept me up to date on services and returned calls promptly. Kelly was professional and helpful throughout process. More

This is my third car purchased from Audi Burlington and the last two from Peter. He has made the process seamless. I got exactly the car I was looking for. No easy task given the challenges in the marketpl the last two from Peter. He has made the process seamless. I got exactly the car I was looking for. No easy task given the challenges in the marketplace. Thanks Peter. More

Friendly, courteous, punctual, delivered on everything I asked. My car was ready when they first said it would be. A million times better than Audi of Nashua asked. My car was ready when they first said it would be. A million times better than Audi of Nashua More

I've been a loyal customer for 9 years but they no longer respect my time or value my business. Most recently, I dropped my car on a Friday for a scheduled service and waited all day for a call. When I arriv respect my time or value my business. Most recently, I dropped my car on a Friday for a scheduled service and waited all day for a call. When I arrived at the end of the day, I was told that they hadn’t even begun the work and that they wouldn't get to it until Monday. When I asked why I wasn’t notified sooner, I was told that It’s because we are busy. Well guess what? I’m busy too and that’s why I made a scheduled appointment to begin with. My service technician also used her personal cell phone to capture images of both my license and my credit card. When I asked her about it, she said she didn’t like using the company Ipad and not to worry because it’s an app on her phone. I may be overly sensitive because my identity was recently stolen but it seems like a questionable practice to me. More

Efficient, clarity, honest, nice people. Work was done on time and my car was clean upon return. Service center was very clean. Loaner car option is part of the package - A+. on time and my car was clean upon return. Service center was very clean. Loaner car option is part of the package - A+. More

My experience with the service center was excellent!! Everyone was extremely courteous and helpful. I was kept up to date with the progress and the drop off and pick up of the car was seamless. I greatly Everyone was extremely courteous and helpful. I was kept up to date with the progress and the drop off and pick up of the car was seamless. I greatly appreciate the service! More

My first service at Audi dealership with new Q3 for emissions recall in addition to a minor issue with rattling sound that was resolved. Very efficient, no waiting and Kelly was excellent to deal with emissions recall in addition to a minor issue with rattling sound that was resolved. Very efficient, no waiting and Kelly was excellent to deal with. More

I am always happy with service . Easy to book an appointments and I am always able to get a loaner car - so thank you! fo appointments and I am always able to get a loaner car - so thank you! fo More

Making the appointment, knowing the car history, and getting the work done was excellent. They service all customers needs well. I would recommend Herb Chambers Audi. getting the work done was excellent. They service all customers needs well. I would recommend Herb Chambers Audi. More