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Audi Burlington

Burlington, MA

4.9
3,298 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,298 reviews

January 15, 2022

Went looking for an Audi and saw how highly rated this dealership was on Dealerrater, and they lived up to every expectation I had! Very honest with me, helpful, and I never felt like I was being taken ad More

by IonGlo22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Jan 19, 2022 -

Audi Burlington responded

Thank you for giving us the opportunity to earn your business! We're so glad you enjoyed your experience with our team here at Audi Burlington and we hope we have the privilege of working with you again in the future. Take care!

January 14, 2022

I give 5 stars. I had an issue with my experience, but the way I was treated and the way it was resolved is what makes them earn 5 stars. Big thanks to Alex Zizza & Peter Matton. Would recommend them & More

by AudiOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Alex Zizza
Jan 14, 2022 -

Audi Burlington responded

We're glad we could help resolve the complications you experienced and earned five stars! Thank you for coming to Audi Burlington! We look forward to seeing you again!

January 14, 2022

Professional. Courteous. Friendly. Efficient. Clean. This dealership’s service is excellent! Jim makes it easy for me to have my car serviced. More

by Denise
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Audi Burlington responded

Thank you for the positive feedback, Denise! We look forward to your next visit with us here at Audi Burlington!

January 14, 2022

Professional kind and considerate service received from Derek. Ready when promised and no sale pressure for additional services but provided it as an option. More

by SuzieQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Audi Burlington responded

Thank you for the review! We're glad to hear Derek provided you with five-star service and we hope to see you again next time here at Audi Burlington!

January 14, 2022

Very professional, walked me through what was going to be done and were committed to get the car back to me when I needed, and they did. Raymond was very courteous and friendly. More

by Tbdad
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
Jan 14, 2022 -

Audi Burlington responded

Thank you for the kind review! We're glad Raymond & the team could deliver an excellent experience and we hope to see you again next time here at Audi Burlington!

January 14, 2022

I would like to thank the wonderful man Pedro who helped me with the canon process. Pickup left the Ford F-150. It was an easy, smooth and wonderful process. I dealt with him and with Victoria and the Final More

by Nawwarsheto1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Audi Burlington responded

Thank you for the kind review! We're so glad you enjoyed working with Pedro, Victoria & the rest of the team here at Audi Burlington and we hope you'll be visiting us again in the future. In the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

January 13, 2022

My service advisor Jim listened to my concerned and addressed them all. My concerns were entered on the work order More

by N /A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Audi Burlington responded

Thank you for the review! We're glad Jim was able to address all your concerns and we'll be sure to let him know how much you appreciate his thorough service. Thanks for trusting Audi Burlington with your business - we hope to see you again next time!

January 11, 2022

Pretty good service and very fast (less than 90’). Staff very welcoming and friendly. Strongly recommend it More

by Rui.m.mascarenhas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Audi Burlington responded

We're glad we could make this an easy experience, Rui! Thank you for rating us five stars! - Audi Burlington

January 11, 2022

As always, Jim P. In service does a great job and alerts you as soon as the car is ready ! The entire dealership from GM down to runners are extremely customer service oriented. Been a customer for more th More

by Louyanjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Ashley Downey, Sarah Hannon
Jan 11, 2022 -

Audi Burlington responded

We are so proud that you've been a customer for over a decade! It's been an honor to serve you. Audi Burlington appreciates you!

Jan 13, 2022 -

Louyanjr responded

Keep up the great customer service !!

January 10, 2022

Service from top to bottom was a class act, smooth, timely (especially in a time when dealers are finding it hard to find cars) - just first rate. More

by Stephenlord9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Jan 11, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We appreciate you coming to visit us here at Audi Burlington and hope to see you again next time!

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