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Audi Burlington
Burlington, MA
3,301 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,301 reviews
January 03, 2022
Truly a 5 star experience. Just had regular maintenance completed on wifes eTron and as usual, it was a VERY pleasant experience. I work with Jim and Ray Hebert and my car was returned on time, freshly completed on wifes eTron and as usual, it was a VERY pleasant experience. I work with Jim and Ray Hebert and my car was returned on time, freshly cleaned and as expected. Thank you for always being so very professional and also appreciate the free snacks! More
by Heidi & Jay
January 01, 2022
Even for a quick oil change their service is phenomenal! Absolutely impressed with the entire staff and would recommend to anyone with the highest of rating! Absolutely impressed with the entire staff and would recommend to anyone with the highest of rating! More
by Lorimcneanyhunt
December 30, 2021
The service department is the best I’ve ever used. I never have a problem getting an appointment when it is convenient for me. The service staff is great, Jim was my service rep this time and he was ex never have a problem getting an appointment when it is convenient for me. The service staff is great, Jim was my service rep this time and he was excellent More
by c.william.sylvia
December 30, 2021
Jim Parolisi, my service consultant, has excellent customer service skills. He explained everything and answered all of my questions politely and completely. He set and met my expectations for repairs customer service skills. He explained everything and answered all of my questions politely and completely. He set and met my expectations for repairs and cost. He coordinated the repair of my older model vehicle, and I am a very happy customer. More
by Michele
Employees Worked With
December 30, 2021
For me Audi Burlington is the best dealership. From making an appointment to vehicle pickup, it could not have gone easier. The staff on every level is awesome. Thank you Audi Burlington! making an appointment to vehicle pickup, it could not have gone easier. The staff on every level is awesome. Thank you Audi Burlington! More
by janganley
Employees Worked With
December 30, 2021
Peter was excellent, on top of everything and made sure air knew how to operate all the features of the car. Very knowledgeable air knew how to operate all the features of the car. Very knowledgeable More
by stephanie mini
Employees Worked With
December 29, 2021
Very happy with the dealership with the service Jim Parolisi has been fabulous since I bought the car the communication is great I’m very happy Parolisi has been fabulous since I bought the car the communication is great I’m very happy More
by Gazgukc
Employees Worked With
December 29, 2021
Working with Jay Levy to purchase our new Audi Q7 was a great experience. He helped us find the perfect car and was a complete professional from hello to handing us the keys. Easiest car purchase ever! great experience. He helped us find the perfect car and was a complete professional from hello to handing us the keys. Easiest car purchase ever! More
by RALSTONTC
Employees Worked With
December 29, 2021
I have always had a great experience with this dealership. Great service and then I just bought a car from them and it went super smoothly. dealership. Great service and then I just bought a car from them and it went super smoothly. More
by cait.walsh17
