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Audi Burlington
Burlington, MA
3,301 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,301 reviews
December 28, 2021
Excellent service at this dealership.Derek Brodeur was Excellent service at this dealership. Derek Brodeur was incredibly helpful, as were all the other professionals. They took me in quickly and were res Excellent service at this dealership. Derek Brodeur was incredibly helpful, as were all the other professionals. They took me in quickly and were responsive. More
by KM
Employees Worked With
December 28, 2021
I am a repeat buyer from NYC, that’s how good they are! Attention to detail, responsiveness and fairness are fundamentals for this dealership. Attention to detail, responsiveness and fairness are fundamentals for this dealership. More
by chances.gimlets-0k
December 28, 2021
Great service and follow up…have worked on many issues…great details that can be easily scheduled issues…great details that can be easily scheduled More
by glauninger
Employees Worked With
December 28, 2021
Everyone was very polite and professional. Booking appointment was easy and worked into my schedule and time frame appointment was easy and worked into my schedule and time frame More
by Sharonf4190
Employees Worked With
December 27, 2021
Peter Matton was great at helping us lease our third Audi. He found just the right car and took care of everything smoothly. Thank you! Audi. He found just the right car and took care of everything smoothly. Thank you! More
by plisanke
Employees Worked With
December 23, 2021
Great dealership. The team, Jim in particular, is professional, knowledgeable and friendly. Communication regarding status, timing and cost of repairs is excellent. professional, knowledgeable and friendly. Communication regarding status, timing and cost of repairs is excellent. More
by Cbsully
Employees Worked With
December 22, 2021
Derek was great! Fast efficient and knowledgeable. He should train other staff with his experience. should train other staff with his experience. More
by Saltyandpepper
Employees Worked With
December 22, 2021
Replaced headlight Xenon bulb in under one hour They did a good job and waiting area was fine a good job and waiting area was fine More
by Pw
Employees Worked With
December 22, 2021
I recently purchased my Q7 from Audi Burlington with the assistance of Pedro Aponte (Brand Specialist) & George Kotsiras (GM). The process was smooth from beginning to end , including coordinating the reque assistance of Pedro Aponte (Brand Specialist) & George Kotsiras (GM). The process was smooth from beginning to end , including coordinating the request of this car from their other Herb Chambers location and bringing all the necessary paperwork at my Town Clerk in NH. They were both prompt with their responses and conducted themselves in a very professional manner. I also returned to their service department a few days after the purchase to take care of a minor noise I was hearing, and Ray Hebert (Service Advisor) addressed all my concerns in a timely fashion. Overall, I would recommend Audi Burlington and a happy owner of the Audi Q7 Prestige! More
by Teresa
