
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,302 reviews
New audi purchase with Peter Bought another Audi from Peter Matton last week. Peter was very knowledgeable on different models and packages, he has been very helpful before and af Bought another Audi from Peter Matton last week. Peter was very knowledgeable on different models and packages, he has been very helpful before and after purchase. More
Very positive purchase experience The team at Herb Chambers Audi Burlington was excellent, particularly Peter Matton. I am happy with the experience and my new Q5! Also appreciate t The team at Herb Chambers Audi Burlington was excellent, particularly Peter Matton. I am happy with the experience and my new Q5! Also appreciate the usual excellent treatment from Adnan Sehovic. More
New car purchase Brendan was great to work with. Very attentive and friendly to work with. So far so good with new car. Lovin’ it. Best Sean Minton. Brendan was great to work with. Very attentive and friendly to work with. So far so good with new car. Lovin’ it. Best Sean Minton. More
Peter Moulton I just purchased a new Audi A-5 with Peter Moulton. What impressed me was not just the sales experience, but the follow-up. He communicated that h I just purchased a new Audi A-5 with Peter Moulton. What impressed me was not just the sales experience, but the follow-up. He communicated that he cared that I understand the functions of my new car and the total experience. More
Exceptional customer service I purchased my vehicle over the internet. The complications with interstate registration were seamless with this team. Ali helped with every step in t I purchased my vehicle over the internet. The complications with interstate registration were seamless with this team. Ali helped with every step in the process including picking me up from the airport and arranging for lodging during our stay. This is not the typical dealership and these are not typical salespeople; it was an enjoyable process from start to finish. Thank you so much to Ali and the team at Audi of Burlington. More
Buyer Beware...Stay Away! If you value your money, please DO NOT do business with this dealership. I bought a 2016 CPO Audi A4 from them with less than 30,000 Miles. I live in If you value your money, please DO NOT do business with this dealership. I bought a 2016 CPO Audi A4 from them with less than 30,000 Miles. I live in another state, so I had the car delivered. The first time I drove the car, I noticed 2 significant issues. I emailed Audi Burlington the next day and informed them. They told me to take it to my local Audi dealer for inspection. My local Audi dealer diagnosed a burned out clutch, and estimated a $5,000 repair. Audi Burlington won't give me ANY money to help with the repair. Thomas Viner from this dealership was especially rude. Ali, who sold me the car, was professional and respectful. I've submitted a consumer complaint with the Massachusetts Attorney General. More
Excellent professional sales process The whole experience was transparent and professional. This includes the entire process from early seiection and deciding options to the final details The whole experience was transparent and professional. This includes the entire process from early seiection and deciding options to the final details and final extras. Brendan and his team are top notch and highly recommended More
Excellent service A+ Mr. Ali Mohajer has a warm personality and makes you feel comfortable from the moment you walk trough the door. Him and his team have left great imp Mr. Ali Mohajer has a warm personality and makes you feel comfortable from the moment you walk trough the door. Him and his team have left great impression with their professionalism. I will make sure I recommend him and dealership to all my friends. Thank you!!! More
Service was terrible Thank you Mr. Sehovic for your response. When I made the appointment and was told to bring my car in at 4PM I was advised that the mechanics work unt Thank you Mr. Sehovic for your response. When I made the appointment and was told to bring my car in at 4PM I was advised that the mechanics work until 10PM and that the work could be completed by the morning when I could get my car back. Why else would I be given a 4 PM appointment instead of 8 AM?? That is why when I had not heard from ANYONE by 10PM I started calling and had 16 UNANSWERED CALLS. So you are misinformed. Gary your service manager DID NOT UPDATE ME AROUND 9PM. That message was sent to me at 7:48am. And Mr. Sehovic you didn't address why you did not return my call to you that morning. Ms. Dickson More
Professional, efficient, personable and kind It was a true pleasure to work with Brendan when I purchased my new Q7 some weeks ago. Brendan is knowledgable and professional, walks the extra mile It was a true pleasure to work with Brendan when I purchased my new Q7 some weeks ago. Brendan is knowledgable and professional, walks the extra mile for his clients and makes the purchasing process easy. He strikes the right balance between being personable and professional and we appreciate that. We have worked with him for years and would not go anywhere else when it comes to buying or servicing our cars. Brendan is a true asset to the dealership. Thanks for a great service, consultancy and process. More