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Audi Burlington

Burlington, MA

4.9
3,302 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,302 reviews

March 29, 2019

New audi purchase with Peter Bought another Audi from Peter Matton last week. Peter was very knowledgeable on different models and packages, he has been very helpful before and af More

by jchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2019

Very positive purchase experience The team at Herb Chambers Audi Burlington was excellent, particularly Peter Matton. I am happy with the experience and my new Q5! Also appreciate t More

by Jmf195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2019

New car purchase Brendan was great to work with. Very attentive and friendly to work with. So far so good with new car. Lovin’ it. Best Sean Minton. More

by Sean M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2019

Peter Moulton I just purchased a new Audi A-5 with Peter Moulton. What impressed me was not just the sales experience, but the follow-up. He communicated that h More

by afwcus@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2019

Exceptional customer service I purchased my vehicle over the internet. The complications with interstate registration were seamless with this team. Ali helped with every step in t More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
March 13, 2019

Buyer Beware...Stay Away! If you value your money, please DO NOT do business with this dealership. I bought a 2016 CPO Audi A4 from them with less than 30,000 Miles. I live in More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Viner, Ali Mohajer
Mar 13, 2019 -

Audi Burlington responded

I'm sorry that you are unhappy with us, however, I feel as though there is a bit of confusion here. The day after your vehicle was delivered, Ali did receive an email from you stating the engine was "inconsistent during acceleration," with no mention of the clutch. Ali did suggest bringing it to a local dealer only because you live in Ohio and we could not look at the vehicle for you. We spoke to the service manager at Audi Bedford where your vehicle is now, and we advised you that all parties involved agreed that the clutch overheated due to driver error or misuse, and we were not responsible for it. Thank you, Adnan Sehovic, General Manager.

Mar 14, 2019 -

Julian responded

I’m not confused. I think the facts of this case are simple. 1. I gave you 27K and you sent me a car. 2. When I received the car, I promptly notified you (next day) of a significant problem. 3. I described the SYMPTOMS because I wasn’t certain of the exact cause. 4. My local Audi dealer confirmed the cause, and quoted 5K to fix it. 5. I repeatedly asked you to reimburse me, and you said NO. What am I missing? Also, in the past 20 months, I’ve put 20,000 miles on a similar Manual A4...with ZERO clutch issues. The car you sold me IMMEDIATELY felt different. The clutch was burned before I got the car. Buyer beware!

March 06, 2019

Excellent professional sales process The whole experience was transparent and professional. This includes the entire process from early seiection and deciding options to the final details More

by Bluedog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Collins
February 28, 2019

Excellent service A+ Mr. Ali Mohajer has a warm personality and makes you feel comfortable from the moment you walk trough the door. Him and his team have left great imp More

by Pelesound72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer, Joshua Arsenault
February 26, 2019

Service was terrible Thank you Mr. Sehovic for your response. When I made the appointment and was told to bring my car in at 4PM I was advised that the mechanics work unt More

by pdix
Customer Service
Recommend Dealer
No
Employees Worked With
Derek Brodeur
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2019

Professional, efficient, personable and kind It was a true pleasure to work with Brendan when I purchased my new Q7 some weeks ago. Brendan is knowledgable and professional, walks the extra mile More

by Anja Langbein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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