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Audi Des Moines

Johnston, IA

4.6
1,437 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,437 reviews

April 15, 2020

Really Good Experience Brent was excellent to work with. Low pressure and very accomodating to work with. His communications were very good also. A very good experienc More

by KDRURY0
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Caswell
April 14, 2020

Very Efficient and Seamless Audi Brand Specialist, Elvis Felic, ensured my car buying experience was as worry free as possible. He was attentive and responsive to any of my conc More

by Mandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2020

Great customer service during and after the sale!Thanks Great customer service during and after the sale! Thanks for all your help getting set up in Audi connect George in Sales and Tim in Parts were grea More

by jmcfayden
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Taylor , Anando Sacic
April 09, 2020

Recent new car porchase I recently had the chance to buy a new Audi from Audi of DSM. Despite all that is happening in the world right now, I have to say they were truly wond More

by hummerfod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Caswell
April 09, 2020

Great experience. Got me in quickly. Staff was knowledgeable and understanding of the issues with my car. Diagnosis was appropriate, and service was very good. More

by amk98003
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2020

Great Virtual Visual Report & Service The automated text msg is awesome. Received a greeting msg from the dealer shortly after I checked in. At the end of the service, received another ms More

by ANDREWKOKYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Matos, Mark Rummans
April 06, 2020

Good Service They were friendly, punctual, aware of Covid and social distancing concerns, and had the loaner ready to go once I checked in. I would use again. More

by mason10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
April 04, 2020

I enjoy the current staff in the service department. The scheduling is easy, I get checked in and out quickly, and really like the text and video updates. More

by brummejd
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
April 01, 2020

Service was pretty quick and responsive. All my Service was pretty quick and responsive. All my questions were answered appropriately and everything was done efficiently during service. I will tak More

by DOCBHARANI
Recommend Dealer
Yes
Employees Worked With
Mark Rummans
April 01, 2020

My 20K mile service was completed quickly and professionally. I appreciated the video showing the detailed review of my vehicle's health. All staff were happy to assist and handled the social dis More

by TODD
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
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