Audi Des Moines

Mercedes and Alex were amazing to work with! Mercedes is my Audi Brand Representative, she was patient and delivered my new Audi to my home in Iowa City. Excellent service and easy transaction. This is the my Audi Brand Representative, she was patient and delivered my new Audi to my home in Iowa City. Excellent service and easy transaction. This is the second time I have bought an Audi through phone/text. With Mercedes and Alex’s help this transaction is the easiest one yet. Thank you Audi of Des Moines! More

The service was great. Very informative and communication was awesome. They fixed a few of the issues we discussed and didn’t get one. Thanks was awesome. They fixed a few of the issues we discussed and didn’t get one. Thanks More

Quick and Easy Car Buying Experience • No-pressure, didn't feel rushed • Trustworthy • They listened to me • Quick and painless — the dealership made the process easy • Quick and clea • No-pressure, didn't feel rushed • Trustworthy • They listened to me • Quick and painless — the dealership made the process easy • Quick and clear communication (email and in-person) • Final price was exactly as negotiated (no last-minute surprises) • Professional and polite salesperson • Attentive to my needs • Salesperson went above & beyond to ensure I was satisfied with the vehicle and features More

Professional all the way! Buying a vehicle has always seemed needlessly stressful to me with all the hedging, negotiating and "I'll go ask my manager" lines going back and fort Buying a vehicle has always seemed needlessly stressful to me with all the hedging, negotiating and "I'll go ask my manager" lines going back and forth during a "deal." Therefore I tend to avoid the who process and drive my cars forever. This year, however, I decided to search online first to narrow my search for a vehicle, do the research about the car myself and then test drive the car. During my test drive, I arranged for a mechanic to inspect the vehicle for anything I would not have seen or known about this used vehicle. I've never had the pleasure of driving an Audi vehicle, so this was my first experience at Audi of Des Moines. From the internet search on the Audi of Des Moines website to see photos of the vehicle, to the phone call to schedule a test drive to the sales person who educated me about the vehicle to his manager, Todd Watters, who was available to respond to my concerns promptly, transparently and reasonably. All persons were extremely polite, professional and reasonable. When I returned to pick up the vehicle, another sales person (Elvis, perhaps) even said "Welcome Back!" which was unexpected and appreciated. So thank you for making this a genuinely positive and professional experience. More

They made buying a new car very enjoyable and pleasant. Staff is super friendly, not pushy at all, and cared about our needs. Would recommend to anyone looking for a new or used vehicle Staff is super friendly, not pushy at all, and cared about our needs. Would recommend to anyone looking for a new or used vehicle More

Everything was perfect. Service representative was courteous, articulate and prompt. My vehicle was returned in better condition then I brought it and I will not hesitate to return to this location courteous, articulate and prompt. My vehicle was returned in better condition then I brought it and I will not hesitate to return to this location for any of my service needs. More

Winter to Summer / Rims and Tires Scheduled to have Winter wheels and tires removed and Summer Wheels and Tires installed. Met with great attitudes and friendliness with entire team Scheduled to have Winter wheels and tires removed and Summer Wheels and Tires installed. Met with great attitudes and friendliness with entire team through visit, inspection found needed sensor alignment; team did best can do for pricing for this un planned service and completed the 30K maintenance + added the complete in/out detail = NEW CAR again! Thanks Team; Wifie-Pooh loves the ride and is happy happy happy. More

This dealership - and more important, the people who are in the front lines - do a great job from start to finish. They are polite and are very customer-centric. Great job today by the service team! in the front lines - do a great job from start to finish. They are polite and are very customer-centric. Great job today by the service team! More

as always great service Guys did a great job with the service, love the video feature. took extra care during the COVID 19 issues. Good job, thanks as always Guys did a great job with the service, love the video feature. took extra care during the COVID 19 issues. Good job, thanks as always More

Great experience as expected. Second car we've purchased from George. We enjoy working with him. Great encounters with several others at the dealership as well, including Jeremy Second car we've purchased from George. We enjoy working with him. Great encounters with several others at the dealership as well, including Jeremy Howard and Aleksandr. More