Audi Des Moines

The usual expected ideal service from Audi Easy to schedule a time. Were ready on time. Finished when expected. Perfect experience. It has been this way since I began buying Audis. Have owned 1 Easy to schedule a time. Were ready on time. Finished when expected. Perfect experience. It has been this way since I began buying Audis. Have owned 10 of them (at least). Always satisfied More

Great service! Found a car that got my budget and fulfilled my wants and needs for a vehicle. Overall easy to work with, friendly helpful and quick! Thank you Audi Found a car that got my budget and fulfilled my wants and needs for a vehicle. Overall easy to work with, friendly helpful and quick! Thank you Audi, George and Aleks! More

Online scheduling issue Scheduled service online, which didn’t show up in the system. Ultimately, made it right and provided me with a car until service was provided. Scheduled service online, which didn’t show up in the system. Ultimately, made it right and provided me with a car until service was provided. More

Recall service/Oil change/New tires Bryan was very helpful and nice over the phone and in person. The service was prompt, I was given a ride to my office, and the follow up calls and vid Bryan was very helpful and nice over the phone and in person. The service was prompt, I was given a ride to my office, and the follow up calls and video were very informative. This was my first experience with the service department and I'll have no problems coming back. More

Phone and video updates I received a video from the technician showing the underside of my car along with other inspection items. Great customer service! They even offered I received a video from the technician showing the underside of my car along with other inspection items. Great customer service! They even offered a loaner car because the 35K service was going to take several hours. More

Great Service! I came in as the result of a recall, and to have the SOS fixed on my car. The service department is by far the best I have ever dealt with in all my I came in as the result of a recall, and to have the SOS fixed on my car. The service department is by far the best I have ever dealt with in all my years of owing cars. They are thorough, professional, kind, very nice. More

Good experience Elvis Felic was really a nice. He is a fun person to talk to. He made our cur car buying experience a great one. No wonder he won the Customer Satisfa Elvis Felic was really a nice. He is a fun person to talk to. He made our cur car buying experience a great one. No wonder he won the Customer Satisfaction award several times. More

Respectful, timely and professional The service department is another reason I chose an Audi! Everyone is respectful, timely and professional. I had recall work and my first service done The service department is another reason I chose an Audi! Everyone is respectful, timely and professional. I had recall work and my first service done. They quoted 2 1/2 hours and got my car back to me in 2 hours while I waited in the clean and comfortable lounge with complimentary refreshments. Top notch facility! More

Honest and Fun I had a great experience from the beginning conversations to my purchase. Elvis Felic did a very nice job of helping my husband and I through the pro I had a great experience from the beginning conversations to my purchase. Elvis Felic did a very nice job of helping my husband and I through the process - very patient and helpful! I fully recommend this individual and dealership! :) More

Always great! This is my third Audi, all of them purchased in Des Moines. They know what I’m looking for and how I like to structure a deal, they make it happen. This is my third Audi, all of them purchased in Des Moines. They know what I’m looking for and how I like to structure a deal, they make it happen. More