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Audi Des Moines
Johnston, IA
1,438 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,438 reviews
October 16, 2022
Everyone was great to work with. Chris provided exceptional customer service with ongoing communication through the entire process. Chris went beyond my expectations with delivery of Chris provided exceptional customer service with ongoing communication through the entire process. Chris went beyond my expectations with delivery of the vehicle. Vehicle was in tiptop shape. Would definitely buy from them again! More
by JEN929
Verified CustomerEmployees Worked With
Chris Woodard
October 09, 2022
I can in for an oil change. I bought lifetime oil changes when I purchased my new Jetta TDI in 2010. Even though I was a non-paying customer I was still given excellent and very I bought lifetime oil changes when I purchased my new Jetta TDI in 2010. Even though I was a non-paying customer I was still given excellent and very prompt service by the service advisor that helped me. He had me in and out in less than an hour so I could make it to another appointment across town. Thank you! More
by KFMGRAYDIOMAN
Employees Worked With
Unknown
October 04, 2022
Rob was great to work with and this is the 2nd car I. Bought in a month Bought in a month More
by gibbonsjeff1
October 02, 2022
Very unprofessional. Staff acted as though I was inconveniencing them. Sales team was loud and unprofessional. I couldn’t tell if I was in a business or an drunk frat Staff acted as though I was inconveniencing them. Sales team was loud and unprofessional. I couldn’t tell if I was in a business or an drunk frat party. Who ever was in-charge of those employees needs better customer service training. More
by NathanBolton
Employees Worked With
Other Employees :
Katie Cross
September 20, 2022
The worst dealership ever I visited in my life. Providing financing at 11.99% APR and no respect for the customer. Providing financing at 11.99% APR and no respect for the customer. More
by yuvaraj.rao
September 19, 2022
Everyone is very friendly and knowledgeable. Amar did a great job getting me into the best car for me. Amar did a great job getting me into the best car for me. More
by Trent_cressy
September 18, 2022
Terrible dealership with horrible service. I really wish there was a different dealership in Des Moines I really wish there was a different dealership in Des Moines More
by KRISTELHILL19
September 16, 2022
Great understanding and rapport by the team members. Easy and comfortable environment for all involved. Easy and comfortable environment for all involved. More
by ARPPATEL
Employees Worked With
September 15, 2022
Professionalism at its best. Great communication and follow up. Product quality excellent and accurate. Audi of DeMoines should be you go to for your next vehicle. Great communication and follow up. Product quality excellent and accurate. Audi of DeMoines should be you go to for your next vehicle. More
by Gwhoek
