Audi Des Moines

My problem wasn't resolved! Brakes make terrible noise on Q7 when backing up - was told Audi was aware - but wouldn't fix the problem even though my car is still under warranty. Expect this on a inexpens on Q7 when backing up - was told Audi was aware - but wouldn't fix the problem even though my car is still under warranty. Expect this on a inexpensive car, but not an Audi! More

Purchased 2021 S5 online thru TrueCar. Customer service was great up until Vehicle purchase. But I find it difficult to get hold of anyone after purchase to help with vehicle walk through and questions I h was great up until Vehicle purchase. But I find it difficult to get hold of anyone after purchase to help with vehicle walk through and questions I have. More

Audi of Des Moines was easy to schedule an appointment, friendly staff and they completed the service quite timely. They put a lot of effort into the details. friendly staff and they completed the service quite timely. They put a lot of effort into the details. More

Wesley was very helpful in getting my tow kit ordered and installed into my Audi. He even came in on his off day to get the job started with the help of Bryan who followed the work to completion . It was a installed into my Audi. He even came in on his off day to get the job started with the help of Bryan who followed the work to completion . It was also a pleasure to meet Brady in parts who help me purchase an additional merchandise. My overall experience with this service center has been more than outstanding. More

Mr Sacic was a huge help during the delivery of our new vehicle. The presentation was wonderful. He took time to familiarize me with my new car and make sure I was comfortable with all the controls. He mad vehicle. The presentation was wonderful. He took time to familiarize me with my new car and make sure I was comfortable with all the controls. He made sure I had all the information I needed and his contact information incase of questions. He even took some pictures of us. Wonderful experience. I will be contacting him with all of our Audi needs. More

It was a real pleasure to work with Anando. He was very professional, timely in his responses and I never felt any pressure to buy. He's a keeper. professional, timely in his responses and I never felt any pressure to buy. He's a keeper. More

As usual not good,....but because I have limited Audi locations near me, I’m reluctant to share my concern this will come back at me....they will discover who sent it, There is consistently issues arou locations near me, I’m reluctant to share my concern this will come back at me....they will discover who sent it, There is consistently issues around the quality of the service, and the aggressive up-sell of services....that I have discovered are not needed. It’s a money grab, and hurts the reputation of the dealership,. I know people who have traveled far distances to purchase new Audis due to the service department. I love the Audi product, but have been extremely disappointed by the service department. More

I came in for an oil change and 30,000-mile service. Everyone was friendly, and the work was completed quickly. I appreciated the video of the inspection process and explanation of needed maintenance. Everyone was friendly, and the work was completed quickly. I appreciated the video of the inspection process and explanation of needed maintenance. More

I bought my 2015 Audi from audi des moines they treated me excellent i would recommend them to anyone i live in Kansas City mo and it was a joy working with them you Rock Elvis thanks for everything⭐⭐⭐⭐⭐ me excellent i would recommend them to anyone i live in Kansas City mo and it was a joy working with them you Rock Elvis thanks for everything⭐⭐⭐⭐⭐ More

Every time engine was turned on, we were bothered about an annoying sound.They made sure to find a fault and fix it. Thank u an annoying sound.They made sure to find a fault and fix it. Thank u More