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Audi Des Moines
Johnston, IA
1,437 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,437 reviews
December 14, 2020
Service department is great. Courteous, timely and keep you informed on what is happening with the service on your vehicle. Also appreciate the car wash. you informed on what is happening with the service on your vehicle. Also appreciate the car wash. More
by Sara Gaskell
Verified Customer
December 14, 2020
Rob was fantastic to work with. Very knowledgeable and professional. He made the process of buying very easy with stress-free. I will definitely be buying all my cars from him from now on! professional. He made the process of buying very easy with stress-free. I will definitely be buying all my cars from him from now on! More
by Ermontgomery
Employees Worked With
December 12, 2020
Great service. Friendly staff. Professional attitude. Fast return. We love the blackout emblems on our Q8. Plus they adjusted the alignment. Thanks for the great experience! Fast return. We love the blackout emblems on our Q8. Plus they adjusted the alignment. Thanks for the great experience! More
by milo71
December 11, 2020
Service was top knotch. I had my vehicle in fir its 20k maintenance. The service was quick and thrurough and had my car back in no time. Will and always recommend Audi Des Moines. Exceptional work! maintenance. The service was quick and thrurough and had my car back in no time. Will and always recommend Audi Des Moines. Exceptional work! More
by WPRUDENCIO0
December 09, 2020
A minor issue but one that needed fix. I drove in with NOappointment (sorry about that).Regardless they were cordial and saw Tony problem. Best service department I have ever used. NOappointment (sorry about that).Regardless they were cordial and saw Tony problem. Best service department I have ever used. More
by rancher
Employees Worked With
December 09, 2020
The service is always great. I know when I have my Audi serviced with you that everything has been taken care of and I can drive away with confidence. serviced with you that everything has been taken care of and I can drive away with confidence. More
by SUSYBOHANNON
December 09, 2020
Rob was very knowledgeable, helpful and kind during my Audi purchase. He has been extremely helpful and kind post purchase as well! Great experience overall! Audi purchase. He has been extremely helpful and kind post purchase as well! Great experience overall! More
by Rhonnie32
Employees Worked With
December 09, 2020
I have always found Audi of Des Moines to have great customer service. Thanks Elvis and George for your assistance in purchasing my new Audi Q3. customer service. Thanks Elvis and George for your assistance in purchasing my new Audi Q3. More
by BKEM
December 08, 2020
Anando was extremely helpful with the online car buying process. From providing me with specific vehicle videos to answering any questions, Anando was the best! process. From providing me with specific vehicle videos to answering any questions, Anando was the best! More
by Thomas Marks
December 07, 2020
No problems. It was our 1st time using the oil change service. The gentleman in the garage area was very helpful and answered our questions. We will make use again in late spring and summer service. The gentleman in the garage area was very helpful and answered our questions. We will make use again in late spring and summer More
by markryan
Employees Worked With
Not sure
