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Audi Des Moines

Johnston, IA

4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

September 07, 2020

Great people, worked hard to get me my first car. George was awesome, helped me out and was uber professional. They got me in and explained everything as perfect as they could, I walked out with a new Audi More

by denicatic88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2020

My appointment started on time at 1:00pm. Service writer confirmed what I needed done. There were no surprises at the end. I’m definitely happy with the service and scheduled another appointment for more wo More

by User-d3fe54304f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

Even though it was the end of the month and the dealership was busy, test drive to purchase moved along quickly. Our salesperson, George, was knowledgeable about and did a great job explaining all More

by amy.rousselow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

Car shopping experience was great. They answered all my questions and my needs in what I wanted. Looking forward to doing business again with AUDI DES MOINES. More

by akhanna42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Watters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

Great job, exceeded expectations! Needed parts, they were able to secure them and have the vehicle back to us in a very short time. My wife was extremely happy! More

by MARTYJSCHAFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

They were very friendly and got my vehicle done very fast. It was very nice that they sent a video of my car analyst. Thanks for all !! More

by lotom0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
September 03, 2020

This was my first time in for service at this dealer. Great treatment all around! The video walk through under my car was a nice touch. Ran into Todd that I worked with during the vehicle purchase and More

by BERGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Watters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

This is our second Audi to purchase from Brent and team. We live just south of Iowa City. Brent has always gone above and beyond to win our business. This is why we keep returning to him and Audi Des Moin More

by jdlaughlin72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brent Caswell
September 02, 2020

The service department is top notch! Mark and Bryan are on top of their game! I will continue to business with them in the future! More

by Brady673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
September 02, 2020

Mercy was helpful and communication was good until after sale was done. Was told they would look into a 2nd key and never heard back. More

by pitchj013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleksandr Yanouskiy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Howard, Mercedes Mickelson
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