Audi Des Moines

Iowa trip I was here visiting our farms from Vegas and this Q7 diesel issue sprung up again. These guys took care of me instantly and the next time I but an Aud I was here visiting our farms from Vegas and this Q7 diesel issue sprung up again. These guys took care of me instantly and the next time I but an Audi...it may be here in Des Moines More

I was very satisfied with service performed, it was completed on time and I was kept informed during the process. I also appreciated getting the video. completed on time and I was kept informed during the process. I also appreciated getting the video. More

I had to ask for help and wait for assistance when first walked in to look at makes and models. I almost just left without anyone saying HI to me. I had no issues with salesman. He was friendly and helpfu walked in to look at makes and models. I almost just left without anyone saying HI to me. I had no issues with salesman. He was friendly and helpful once I came back again to take a second look. We had to ask for the internet advertised interest rate which was better than what was presented to us. That was a bit frustrating. I love my A7. More

Great Service From start to finish, the staff at Audi of Des Moines was awesome. The entire staff made this process seamless. I have purchased several cars from thi From start to finish, the staff at Audi of Des Moines was awesome. The entire staff made this process seamless. I have purchased several cars from this dealership for a good reason, they are more than fair and honest. More

Don't trust the sales team at Des Moines Audi....I had been dealing with George Meza for about 5 weeks with plans to order an RS6 Avant. When the day came where I could finally place the special order, I been dealing with George Meza for about 5 weeks with plans to order an RS6 Avant. When the day came where I could finally place the special order, I made the hour drive to the dealership. The agreement that we had was that I would pay full MSRP for the car to get one of the two desirable spots that were allotted the dealership. I did ask them to value my current vehicle for a trade...which they offered bottom KBB trade value on a CSR that I had agreed to pay full price for. Pretty unfair but hey...they are car salesmen, what would I expect? I politely declined their sad offer. After we filled out the paperwork for my options, George went and met with the sales manager and they conferred for a while...on what I'm not sure since I had agreed to pay full price. When he returned with the numbers I assured him that his math was wrong...only to find out they they had added a $10,000 dealer markup! In the previous weeks this was never mentioned...actually in an earlier phone call, George told me that I was lucky not to get charged a premium because if the rarity of the car. It was hilarious how he looked so shocked when I told him there was no way I was going to pay a $10k mark up....get a grip man. Greed seems to run the gamut at this dealership...you can't trust them on trades or even a cash deal. No thanks to any future dealings with them. More

Didn’t know the first thing about this car.. Test drove one of their cars. Brent didn’t know the first thing about it. Didn’t show any interest in selling it. Not willing to negotiate in any way. Test drove one of their cars. Brent didn’t know the first thing about it. Didn’t show any interest in selling it. Not willing to negotiate in any way. Asked about remaining warranty. He said there wasn’t any. Checked on Carfax, and 10 months of original warranty remained. Brent...I would suggest you find another line of work. We really wanted to buy that car, but you made absolutely no effort to sell it or negotiate. Really disappointed. More

Brent C was super helpful when I went in to test drive, answered all of my questions, was friendly, and was willing to negotiate. He helped me change my license plate and offered to help me move my stuff f answered all of my questions, was friendly, and was willing to negotiate. He helped me change my license plate and offered to help me move my stuff from my old car to the new one I bought. Would highly recommend Brent to anyone that’s looking for a new car! I’ll go back to him when I want to trade in for a new Audi. More

Service was great! My 10K device was done in a timely manner. Bryan and Mark in service are great! I highly recommend Audi Des Moines! manner. Bryan and Mark in service are great! I highly recommend Audi Des Moines! More

All good. Liked the texting and video to see issues w vehicle. It made it easier to decide whether to do service or not. Great getting loaner vehicle. vehicle. It made it easier to decide whether to do service or not. Great getting loaner vehicle. More

Des Moines to Denver This is the second Q5 I have purchased from Des Moines Audi, and this time I was living in Denver. The team made it all seamless and no stress for my This is the second Q5 I have purchased from Des Moines Audi, and this time I was living in Denver. The team made it all seamless and no stress for myself at all, the paperwork was overnighted, they arranged for my 2018 to be picked up from Denver and also delivered my new 2020 Q5, Elvis was my salesman the first time and helped out this time as well. Such a great team to work with! More