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Audi Devon

Devon, PA

4.9
2,911 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,911 reviews

January 14, 2021

Service was great as always. These repeated surveys are become a bit tiresome. This is now the second survey that I've been asked to complete simply for going to the dealer to get a replacement key (they More

by STEVESCHUH
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 14, 2021 -

Audi Devon responded

Steve, thank you for taking the time to leave us a review! We always value your feedback and it means a lot to know that we are consistently providing the five-star service we pride ourselves on here. If you ever need anything else, don't hesitate to come back and see us again at Audi Devon.

January 14, 2021

Disappointing experience over three distinct visits unfortunately caused by poor coordination between the shop and service reps and sloppiness that caused significant avoidable inconvenience. An unusua More

by Rick Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe, service manager. Mike C., service rep.
Jan 28, 2021 -

Audi Devon responded

Rick - Thank you for posting feedback about your recent experience. I'm sorry that it didn't meet our five-star standards and I want to see if I can make things right for you. I will look for your contact information, but please call me so we can discuss this together. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

Feb 03, 2021 -

Rick Robinson responded

Thanks. I’ve already discussed with Joe. Now I’m getting unsolicited emails. From dealerrater and cannot seem to simply unsubscribe.

January 14, 2021

It is always a pleasure for me to visit and have my Audi serviced. My advisors are always very courteous and informative. I had a really pleasant time. More

by the4youngs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department John
Jan 15, 2021 -

Audi Devon responded

Thank you for reviewing Audi Devon. We are excited to hear that our team continues to impress you by providing great service!

January 14, 2021

I'm very happy with the service and flexibility. I got the best price out of all the dealerships within 50 mile radius. No hidden fees or upselling and everybody was honest and very friendly. I'm a very More

by varava.nataliya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jan 15, 2021 -

Audi Devon responded

This feedback is music to our ears! We are thrilled to have delivered pressure-free, transparent service and a great value. Thank you for choosing Audi Devon and leaving us such outstanding feedback. We hope you are loving your new car!

January 13, 2021

Audi Devon is always a first class experience from beginning to end. Alan is a pleasure to deal with and Leo is the best and runs a top dealership. No questions go unanswered; no issue goes unresolv More

by JBEDWICK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Audi Devon responded

Thank you for the excellent review! We are very proud to have Alan and Leo on our team and happy to hear that they went above and beyond to assist with your purchase. Congratulations on your new vehicle and safe travels! We hope to see you back at Audi Devon for your first oil change!

January 13, 2021

Both salesman and manage were great in meeting my requirements on th Q5. That is all I can say at this time. Just trying to meet your 25 word requirements otherwise it won’t take my ratings More

by DAN_MCCUSKER_SR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Audi Devon responded

Thank you for sharing your positive feedback! We are grateful for your business here at Audi Devon and hope you are loving your new Audi Q5.

January 13, 2021

Best car buying experience ever. Process done online and via text and finalized via email. When I picked up the vehicle was in and out in 30 minutes. More

by rajth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Jan 13, 2021 -

Audi Devon responded

We couldn't have asked for better feedback! It was our pleasure to make your car-buying experience so straightforward and stress-free. Thank you for your confidence in Audi Devon, and enjoy your new vehicle!

January 12, 2021

Bill Finn In the service apartment does an excellent job. Anthony and Tim are very responsive in the sales department. And when you need John McKinley, he will assist. More

by HARRYCROSENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Audi Devon responded

Hi Harry - Thank you for taking the time to share! We strive to deliver a seamless experience, and hearing that this was reflected in your time working with Bill and John made our day. Drive safely in your new vehicle, and we hope to see you again at Audi Devon!

January 12, 2021

Excellent service from start to finish. The crew at Audi Devon provided me with a loaner, an update on progress and called me when the work was complete. They were fantastic to work with. More

by SULLIVANMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 12, 2021 -

Audi Devon responded

We couldn't have asked for better feedback! It's wonderful to hear that our service team went above and beyond to deliver a convenient and communicative experience. Thank you for trusting Audi Devon with your vehicle and your business!

January 11, 2021

As always this service experience was outstanding. The waiting area was inviting. Those I spoke with were courteous and helpful. And the small service requirement was accomplished quickly. More

by TROISCHIENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Curry
Jan 12, 2021 -

Audi Devon responded

This review made us smile! We appreciate your confidence in our team and are thrilled to hear that you had such an efficient and successful service experience. Drive safely, and we hope to earn your business again at Audi Devon!

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