Back

Audi Devon

Devon, PA

4.9
2,920 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
Contact Dealership

222 W Lancaster Ave

Devon, PA

19333

Directions

By Type

Showing 2,920 reviews

October 24, 2022

Everything worked out very well and went smoothly. Thank you one and all especially Tom. More

by CPENNONI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Tom and the Audi Devon team. Drive safely, and we hope to see you back again down the road!

October 23, 2022

Very smooth process, Alan was great to work with. This was our first Audi and my wife compared Alan to a teacher as he patiently explained all of the car’s features. Would definitely recommend Ala More

by BARRYH9992
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Audi Devon responded

Barry, thank you for the great review! We are so glad to hear that Alan delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Audi Devon!

October 22, 2022

A good experience. Karl in sales was patient, informative and helpful. Jonny in service couldn't have been nicer. The key battery was low so Jonny replaced both of th More

by welewis2
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Audi Devon responded

Thank you for the great review! We appreciate the kind feedback about Karl and Jonny and are glad to hear that they delivered a successful experience. Drive safely, and we hope to see you back at Audi Devon!

October 21, 2022

Great experience. John L at the service desk was.great as always! He walked me through the service and kept me informed throughout. Thanks John! Donovan is great to More

by JAMCKAY12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John L and Donovan in the Service Department
Oct 24, 2022 -

Audi Devon responded

It's fantastic to see that John and John made your experience a smooth success! Drive safe, and thanks for being an Audi Devon customer!

October 19, 2022

Ibrahim is excellent and he made my purchase easier. No pressure and he explained all the features very clearly. More

by ksreddy007in
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Ibrahim and the Audi Devon team. Drive safely, and we hope to see you back again down the road!

October 18, 2022

Sales rep was poorly trained could not or did not have the very basic knowledge to answer customer questions! More

by JIMODONNELL253
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill pomeroy
Oct 28, 2022 -

Audi Devon responded

Jim, I'm sorry you feel this way, as we pride ourselves on our knowledgeable customer care. I will share this review with my team, but I also want to gather some more information about your experience so I can assist you and ensure we improve moving forward. Please get in touch if you're willing to connect - I will look for your contact details in the meantime. All the best, Leo Sam - General Sales Manager - (610) 254-2834

October 17, 2022

Great service center. Returned dirty inside, makes new noise, recall not cleared from Audi app. More

by aleibowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Oct 31, 2022 -

Audi Devon responded

Aleibowitz, I am very sorry for how your vehicle was returned to you and that you have some ongoing concerns. I would be happy to discuss these with you further at a time that works for you. Please reach out when you can. Thank you, and talk soon. Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

October 17, 2022

Always a pleasure. Andre is excellent. He's easy to communicate with and goes the extra mile, always. More

by MDERINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Oct 17, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that Andre delivered such a successful service experience. Drive safely, and we hope to see you again at Audi Devon!

October 17, 2022

I spoke to a sales person name David He was completely rude , condescending I would never buy a car from them I felt discriminated against because I was a woman . He was the rudest person I’ve ever d More

by CCIAMARRA1976
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Beifeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Excellent experience as usual. Andre was most helpful in helping with the tire selection. Before one knew, the job was completed. Well done Team Audi Devon . More

by CRUCKEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Oct 17, 2022 -

Audi Devon responded

We're elated to see that Andre demonstrated our commitment to timely and accommodating assistance! Thank you for being an Audi Devon customer!

...
35
...