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Audi Devon

Devon, PA

4.9
2,911 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,911 reviews

July 03, 2021

Great customer service and attentive service personal. The waiting room is comfortable. The coffee machine that makes all specialty coffee’s is a bonus. There are also many snacks available. More

by cgnielsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Jul 06, 2021 -

Audi Devon responded

Thank you for the stellar feedback! We're glad your recent visit was pleasant and comfortable. We appreciate you choosing Audi Devon and hope to see you back again next time!

July 01, 2021

Great car terrible sales staff! They ran my credit after I sent (and got a confirmation response email) the documents stating I could afford the car I wanted and where the funds would be sent. I felt like n More

by Chantell
Recommend Dealer
No
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Audi Devon responded

Chantell - Thank you for reaching out and I apologize for the frustrating situation. We want to provide a seamless experience for our guests and I am disappointed that our team has let you down. I will certainly bring this to the staff's attention to ensure we are communicating thoroughly with guests. I would be glad to speak with you directly about your visit and answer any questions you might have. Since I am unable to find your contact information from this review, please don't hesitate to give me a call. Leo Sam - General Sales Manager - (610) 254-2834

July 01, 2021

My experience at Audi Devon was very easy and pleasant. More

by JACKDAVIS185
Recommend Dealer
Yes
Employees Worked With
Jeff Haddad
Jul 01, 2021 -

Audi Devon responded

Thank you for taking the time to leave Audi Devon your shining review! We are delighted we could send you home happy. Have a great day!

June 30, 2021

Very professional and courteous. I really appreciated the loaner vehicle as well. More

by STONKINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service desk
Jun 30, 2021 -

Audi Devon responded

Thank you for taking the time to review Audi Devon! We're glad we could make your service visit such a pleasant one, and we hope to see you back again next time!

June 29, 2021

David was get best! Ease of leasing was excellent! I was able to E-Sign everything so when I got to the dealership it was in and out. More

by MIRANDACERRONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Jun 29, 2021 -

Audi Devon responded

Miranda - thank you for reviewing Audi Devon! We're thrilled to hear that David provided you with a seamless and enjoyable experience!

June 29, 2021

Excellent, Customer focused service supported by technology (video review of service) & communications (text updates, etc) More

by davidkeenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Jun 29, 2021 -

Audi Devon responded

Thank you for the wonderful feedback, David, and for being a valued customer of Audi Devon! We hope to see you again down the road!

June 29, 2021

Karl was very helpful and patient with me. Very grateful for him making sure that all of my car needs were met. Also, when I called to express concern about a few things, Karl was very responsive and super More

by ebonywortham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Jun 29, 2021 -

Audi Devon responded

Ebony - Thank you for the great feedback! We appreciate your support and are thrilled to hear that Karl delivered such a successful experience. Drive safely, and please don't hesitate to reach out if there is anything more we can do to assist you! - The Audi Devon team

June 28, 2021

All the staff on the service team were very helpful with a challenging repair situation. The people in the service department always go the extra mile! More

by JORYAB
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barrett, Joe (service manager)
Jun 28, 2021 -

Audi Devon responded

Thank you for the excellent review and for trusting the Audi Devon team with your repair! We're glad to hear we didn't let you down. Drive safe and come back soon!

June 27, 2021

They were super friendly and didn’t have a loaner that we requested a week before and they didn’t do everything I had asked if them More

by JAMIEMUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Jul 05, 2021 -

Audi Devon responded

JAMIEMUSH, We are concerned about your review .... Please take a moment and reach out to Joe Kranz our Service Manager and talk to him about your experience. Regards, Leo

June 27, 2021

The service department was great, they did the maintenance on my vehicle and sent a video to point out the condition of my tires and brakes. That was a useful addition that was unexpected! More

by gary88
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kranz, and Johnny Louangphom, Demery Hanna, Gary Smith
Jun 28, 2021 -

Audi Devon responded

Gary - we're glad to hear the Audi Devon service team could be such a help! Thank you for trusting us with your vehicle care, and we'll see you again next time!

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