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Audi Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.9
1,946 Reviews
Audi Naples, located in beautiful Naples, Florida, is your leading new and used Audi dealer serving Southwest Florida and beyond. As a Magna Society award winner multiple years in a row, Audi Naples has been recognized as one of the 106 top Audi dealerships in the United States. The Magna Society acknowledges Audi dealers that deliver exceptional customer service, maintain strong sales and demonstrate excellence in all areas of business. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. If you want selection, Audi Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Audi Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.audinaples.com, or simply visit our dealership in person today! Audi Naples Service Department is open until 6pm, Monday through Friday, with certified service technicians working on every make or model. Plus, after you drop off your car for service, we'll conveniently shuttle you to and from your home. Be sure to visit us on eBay, Facebook and stay connected with Audi Naples through Twitter. Thank you for considering Audi Naples!
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601 Airport Rd S

Naples, FL

34104

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Showing 1,946 reviews

September 27, 2023

Charged for work that was identified in a recall. Wasn’t having an issue when they said they performed the recall work but when I started having the EXACT issue described in the recall they said paym More

by Jw
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Service
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September 26, 2023

Dorian was very helpful the entire process and everyone at Audi of Naples was nice and respectful More

by jasoncarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorian Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

Audi Naples responded

Thank you Jason for your review and for your purchase! Dorian is amazing and we are happy that you had the opportunity to work with him. He is very knowledgeable and knows how to guide his customers seamlessly through the process. Enjoy your new Audi!

September 26, 2023

Great attention to detail. Loved the video footage in the service bay where I could see what they were doing and the very detailed overview of what my car needs to run optimall More

by WLSTITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Sep 27, 2023 -

Audi Naples responded

Thank you for trusting your vehicle to us for your service needs and for the 5 stars! The video footage from the technician working on your vehicle is very cool. Glad you enjoyed it!

September 25, 2023

Drew did an excellent job taking car of the servicing of my car. This dealership is always top notch when it comes to service. Always keeping you informed and excellent follow through. More

by BENNY10YDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
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Sep 25, 2023 -

Audi Naples responded

Thank you for trusting your vehicle to us for your service needs. We greatly appreciate your business!

September 24, 2023

This is my first Audi and I have been very impressed starting with the buying process. More

by ginsburgc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Cardinale
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Sep 25, 2023 -

Audi Naples responded

Thank you for your purchase and for bringing your vehicle in for service. We try our hardest to earn your business every time you visit our dealership. Welcome to the Audi Naples family!

September 24, 2023

Andrew Sanchez was a great service consultant always keeping me informed of where I was in the service process. I also valued the videos shared by the technician during my oil change. Audi of Napl More

by LEEANNPEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Audi Naples responded

Thank you LeeAnn for your feedback. The videos from the tech are pretty cool. Glad you enjoyed them!

September 24, 2023

Call Lynn, Joshua tires replaced took care of me right away no not a problem. Got me a ride home and call me when the vehicle was completed. More

by philomeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Sep 25, 2023 -

Audi Naples responded

Thank you Philomeno for trusting your vehicle to us for your service needs. We greatly appreciate your business!

September 24, 2023

Andrew is great . Top notch service and communication . Took care of all the car’s needs . More

by BJRIESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Audi Naples responded

Thank you for the 5 stars and for the feedback! Andrew is great and we are happy that you had the opportunity to work with him.

September 24, 2023

We did not get accurate advice from the service advisor. Very expensive repair costs. Not a happy camper!! More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Sep 26, 2023 -

Audi Naples responded

Deb- I am very sorry to read your review. Our Service Manager, Chris Calhoun would like to have a conversation with you to get more information and see what actually happened. Unfortunately DealerRater does give give us any customer information for Chris to contact you. If you could, please contact Chris at either ccalhoun@audinaples.com or by phone at 239.435.3200 x 3201 so we can assist you. Thank you.

September 24, 2023

Knowledgeable,efficient. courteous,and timely service. What more could you ask for. Patrick Bowles meets all my expectations.Keep up the good work. More

by JOHNLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Bowles
Report | Print
Sep 25, 2023 -

Audi Naples responded

Thank you for the accolades and for trusting your car to us for your service needs. We try our hardest to earn your business every time you visit our dealership.

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