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Audi Rockville
Rockville, MD
1,057 Reviews
At Audi Rockville we strive to maintain the largest selection of inventory of new Audi cars near Washington DC. In-fact, you will quickly discover that we have the most diverse selection of new luxury cars, sports cars, luxury suvs and exotic cars in the greater Rockville region. Select from all of the latest Audi models including the A3, A4, A5, A7, RS7 Q5, S5, S7 and more. You can view our current in-stock inventory online from your smartphone, tablet, or PC. When you're ready to set up a test drive in a brand new Audi near Washington DC, stop by our dealership at 1125 Rockville Pike. Members of our sales team are standing by ready to answer any questions that you may have about our new Audi lineup before handing you the keys for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 AM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,057 reviews
April 09, 2024
First of all, I am reporting this dealer to the Federal Trade Commision and Maryland Consumer Protection Agency for deceptive business practice. This is the vehicle dealer location that, based on my experi Trade Commision and Maryland Consumer Protection Agency for deceptive business practice. This is the vehicle dealer location that, based on my experience, the most deceptive and most dishonest shady dealer with the most cheating and devious sales manager and salesman. Audi Rockville website has a vehicle posted, and the website has the button "Build My Deal" I prepared for the deal by putting the information required. It has the information about deal including the vehicle trade-in value, final vehicle price, total fees and etc. When I actually visited the dealer, the requesting price was considerably different. The price of the vehicle posted was fake. Trade-in value of my vehicle was lower than $4500. They added options that are not required to purchase vehicles. The final vehicle of the price and all of the prices in the deal were a completely fake. In terms of the trade-in value of my vehicle, they tried to cheat me with the fair market price by using the lowest trim of the vehicle model with highest mileage possible while my vehicle is the top of the top trim of the vehicle model with far under mileage. I asked what trim and option they were using for Kbb trade-in value. They were mumbling and equivocating and did not have any answer for my question. There was no such appraisal of my vehicle. Also, the posted vehicle has a lot of interior and exterior damages including a lot of scratches. It is a 2023 Q5 plug-in hybrid. If the Audi Rockville is going to fake the price and lie to a client, then I don't understand why there is "Build My Deal Option" in the website? Audi Rockville does not require business practice ethics and integrity for salesman and sales manager there? Even the sales manager made a fun of me by saying that he might reimburse gas that I paid to get there if he could. That was very disrespectful. I told him that may be my salary is high enough that he does not need to consider that or say that. I told him that my disappointment is related to their deceptive vehicle prices and they tried to force options that are not required to purchase a car while cheating the fair market price of my vehicle trade-in values. I think that Audi Rockville does not require anything on ethical business practice. If any liar needs to sell a car and needs to find a location, this may be the best location based on my experience. It is based on my experience and opinion. My review is just seriously honest This dealer location is extremely deceptive and lying. Full of lies and no business ethics behind. More
by kevin3846
Helpful April 03, 2024
This has been the epitome of a nightmare! My inaugural experience purchasing an Audi has been an absolute disaster. Initially, they slapped me with an outrageous interest rate of 7.99% for a My inaugural experience purchasing an Audi has been an absolute disaster. Initially, they slapped me with an outrageous interest rate of 7.99% for a 2023 CPO, way beyond the realm of reason compared to other offers out there. Then, to add insult to injury, the so-called salesperson, Carolina, seemed utterly clueless! She dragged me through the inspection line repeatedly for a Delaware safety inspection that wasn't even necessary for the title transfer, despite me providing her with crystal clear evidence from the DE DMV 212 form. Instead of doing her job, she persisted with her ignorance, making me look like a complete imbecile as I wasted my precious time in that endless loop of incompetence. It's beyond infuriating how they've managed to turn what should have been an exciting milestone into an infuriating circus of incompetence and deceit. Avoid this place like the plague unless you enjoy being taken for a ride by clueless salespeople and predatory interest rates! More
by IG
Employees Worked With
Carolina Carbajal
April 01, 2024
Antonio is wonderful. Very smooth, low-pressure process in our recent purchase of a Q5 for our daughter. This is our 3rd car from this dealership. Very smooth, low-pressure process in our recent purchase of a Q5 for our daughter. This is our 3rd car from this dealership. More
by SAH
April 01, 2024
Most pleased with my Audi car buying experience. Jean-Marc Perez Cohen sensed that I needed to drive the process and patiently matched my pace, answered my questions, and addressed concerns. He work Jean-Marc Perez Cohen sensed that I needed to drive the process and patiently matched my pace, answered my questions, and addressed concerns. He worked diligently to identify a car with the specifications that I had requested. Chris Kutrumbis completed the buying process which went smoothly and always in a most courteous manner. Also appreciate Tae Yeon's handling of the payment and service contract transaction. I enjoyed working with all three gentlemen. More
by GVT
March 31, 2024
Carolina was very helpful and courteous. Chris was also helpful and courteous. They both explained the car and finance plans thoroughly. Chris was also helpful and courteous. They both explained the car and finance plans thoroughly. More
by dbendall
Employees Worked With
Carolina Carbajal, Chris
March 30, 2024
I bought a 2024 A5, my fifth car, from this dealership. I continue to return because of the excellent customer service. Thank you, Sebastian, for making my car buying experience extremely pleasant. I continue to return because of the excellent customer service. Thank you, Sebastian, for making my car buying experience extremely pleasant. More
by Rebecca
Employees Worked With
Sebastian Chang - Sales Representative; 5 stars
March 28, 2024
Made my buying a car from out of state super simple—really appreciated that for sure. simple—really appreciated that for sure. More
by Bcaudill42
