Audi Rockville

“a calm and enjoyable purchase experience...thank you Joe” Fortunate to have had Joe as a sales person. He was responsive, knowledgeable, informative, patient, respectful and always available in a timely way. Fortunate to have had Joe as a sales person. He was responsive, knowledgeable, informative, patient, respectful and always available in a timely way. Bringing a third Audi into my life, this was by far my easiest and most enjoyable Dealer Purchase. I highly recommend seeking him out for your future Audi. More

Wonderful service! Jessica was wonderful! She was direct and to the point which I appreciate. She was able to answer all of our questions. She knew the cars inside and o Jessica was wonderful! She was direct and to the point which I appreciate. She was able to answer all of our questions. She knew the cars inside and out. I am a first-time buyer, and she was very patient and understanding. I really felt like I could trust her. Even though I am a younger buyer, she took me seriously and I am very grateful. All in all, I felt confident purchasing my Audi A3 Quattro premium plus with Jessica. Thank you for such great service. More

Easy and comfortable experience I would like thank Jessica for the ease and comfort that I experienced throughout the whole deal. She was a very patient, nice and friendly person. I I would like thank Jessica for the ease and comfort that I experienced throughout the whole deal. She was a very patient, nice and friendly person. I haven’t had a more better salesperson than her. She’s a true professional in what she does. I highly recommend this dealership and I especially recommend Jessica to anyone. So again, I would like to thank Jessica! More

Great Team Work from A Great Dealership Enjoyed the process of working with the entire team at Rockville-Audi. The team handled very busy times by supporting each other and not making me fe Enjoyed the process of working with the entire team at Rockville-Audi. The team handled very busy times by supporting each other and not making me feeling ignored which was much appreciated. In fact we were looking at several vehicles and trying to make a combined decision and Jessica took the time to set up all the cars we were interested in so that we could easily test drive all three in succession. Something I was not anticipating, which allowed the entire family to test drive in a short period of time and allowing me the opportunity to come back later and get a better perspective on my own. Extremely accommodating, well organized process. After-sale follow up has also been great and much appreciated. Feels like we've found a new home for all our auto needs. More

Joe was great!! Joe Nowlin was a great rep and very helpful in our search of a new Audi Q5. He worked with us throughout the day and answered all of our questions. J Joe Nowlin was a great rep and very helpful in our search of a new Audi Q5. He worked with us throughout the day and answered all of our questions. Joe wasn't too aggressive and kept the experience enjoyable. More

A6 Lease Rockville Audi made the leasing process quick and easy. Everything was explained clearly and I got the car I wanted. The finance process was organiz Rockville Audi made the leasing process quick and easy. Everything was explained clearly and I got the car I wanted. The finance process was organized and moved along quickly. More

Car lease The process of returning my A4 at the end of my lease and leasing a newer 2019 Audi A4 was very simple and at the same time very informative on what t The process of returning my A4 at the end of my lease and leasing a newer 2019 Audi A4 was very simple and at the same time very informative on what the benefits were in procuring my lease for the new car. More

Great Service Experience I had tried over a two week period to have my car serviced at the Audi dealership in Annapolis but they were unable to get the part needed for my A4. I had tried over a two week period to have my car serviced at the Audi dealership in Annapolis but they were unable to get the part needed for my A4. I called Rockville Audi and my car was fixed the same day, within 4 hrs from my call. Great service worth the drive. More

New 2018 Q5 My husband and I had such a pleasant experience at Audi Rockville. Our sales rep, Chris Kutrumbis was knowledgeable and helpful throughout the entire My husband and I had such a pleasant experience at Audi Rockville. Our sales rep, Chris Kutrumbis was knowledgeable and helpful throughout the entire process. We came in early on a Friday morning after determining which vehicle we wanted. Chris had the vehicle ready for delivery, connected us with finance and we were on our way in our new 2018 Q5 in less than two hours. We are completely satisfied with our purchase and the dealership we chose to purchase from. We anticipate being repeat customers. More

Horrible Dealership This was the WORST car buying experience I've ever had in my life. Four weeks ago, I bought a used car from this dealership, and as soon as I took it This was the WORST car buying experience I've ever had in my life. Four weeks ago, I bought a used car from this dealership, and as soon as I took it off the lot. The car started giving me problems, and this dealership did nothing about it. It's filled with dishonest people. These are the people who give a horrible reputation to used car salesman. Here is what happened: After I bought the car, I realized that the windshield was cracked and the engine started to have serious problems. The car would hesitate at acceleration, and idle REALLY REALLY rough. The car would shake hysterically, and the rpm would fluctuate when I stopped at a red light. So I contacted the salesperson (her name is Jessica), and they told me to bring the car in so that they can take a look. I drove an hour and half, and dropped the car. Next day, they told me they had fixed it. I picked up the car, and was on my way to work. One hour later, as I was pulling out of a parking space, the check engine light started flashing, and the car DIED. Right after they told me that they had fixed the problems! Again, I took the car back! After two days, they returned the car back to me, and told me that they couldn't replicate the problems that I had even though the CHECK ENGINE LIGHT WAS STILL ON. They told me that they couldn't identify any problems with it. When I wanted to return the car to them, Jessica (the salesperson) told me that her manager would call me tomorrow. That was a week ago! I did not receive a call, of course. This is the service you get from this dealership. They duck your calls once you have a problem with your car. It is unacceptable and extremely frustrating! Now, I am stuck with a broken car that loses power when I stop at a red light. I will have to fix the car on my own, and probably have to sue them to get reimbursed. It's a huge headache. Bottom line is that you should STAY AWAY from these people at all costs. If you want good service, go somewhere else. In addition, I am not alone. You can check other reviews by sorting them by lowest rating. You will see a lot of other people who had numerous problems with this dealership. More