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Audi Wyoming Valley

Wilkes-Barre, PA

Overview
Employees
Reviews
Vehicles
4.9
1,590 Reviews
Audi Wyoming Valley is a premier automotive dealership located in the heart of Wyoming Valley, serving car enthusiasts and luxury vehicle seekers with unmatched passion and commitment. With a rich heritage and an unwavering dedication to excellence, Audi Wyoming Valley has established itself as a trusted destination for those who crave the exhilaration of driving an Audi. At Audi Wyoming Valley, we believe that the Audi driving experience is more than just getting from point A to point B—it's about embracing a lifestyle of sophistication, innovation, and thrilling performance. As an authorized Audi dealer, we offer a wide range of new and pre-owned Audi vehicles that combine cutting-edge technology, elegant design, and unparalleled craftsmanship. Our knowledgeable and friendly sales team is committed to providing a personalized and tailored experience to each customer, ensuring that their unique preferences and requirements are met. Whether you're searching for a stylish sedan like the Audi A4 or a versatile SUV like the Audi Q5, our dedicated team will guide you through the entire purchasing process, making it seamless and enjoyable. In addition to our exceptional sales department, Audi Wyoming Valley boasts a state-of-the-art service center staffed by factory-trained technicians. Our service team utilizes the latest diagnostic tools and genuine Audi parts to keep your vehicle in pristine condition, providing routine maintenance, repairs, and enhancements to maximize its performance and longevity. Audi Wyoming Valley is not just a dealership; it's a community of automotive enthusiasts who share a common love for Audi vehicles. We regularly organize exclusive events, test drives, and owner gatherings to foster a sense of camaraderie among our valued customers. Experience the epitome of luxury and performance at Audi Wyoming Valley. Visit our showroom today and let us help you embark on an unforgettable Audi journey that will elevate your driving experience to new heights.
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1470 PA-315, Suite 3

Wilkes-Barre, PA

18702

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Showing 1,590 reviews

December 14, 2022

Excellent service very happy with our Audi dealership. My husband and I really appreciate all the caring assistance that they do for my family!!! More

by FRANFRANREPUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
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Dec 14, 2022 -

Audi Wyoming Valley responded

Thank you so much for sharing your positive experience at our dealership! We are so glad to hear that you and your husband were happy with the service you received. It is our goal to provide the best possible assistance and care to all of our customers, and it sounds like we were able to do that for you and your family. Thank you for choosing to work with us and for taking the time to leave such a kind review. We appreciate your business and look forward to assisting you in the future.

Dec 14, 2022 -

FRANFRANREPUB responded

yes

December 13, 2022

Great service . Explained in full detail what was done mechanically to it, when I picked it up. More

by H1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
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Dec 13, 2022 -

Audi Wyoming Valley responded

Thank you for taking the time to leave us a review. We are so glad that you had a positive experience with our service. We pride ourselves on providing thorough explanations of the work done to your vehicle, and we are happy that you found it helpful. Thank you for choosing our service and we look forward to serving you again in the future

December 13, 2022

My wife was heading on vacation and Audi Q5 started misfiring. Had car towed to Audi Wyoming valley and dealt with Brian. Gave us a list of problems but, mainly oil leak that was fouling out the plug More

by Nobringer1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Kutzor
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December 09, 2022

In time perfect clean Very polite and efficient staff esp Brain Krutzer. The car was clean and washed. Video was helpful More

by SDPATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Audi Wyoming Valley responded

Thank you for taking the time to leave a review! We're glad to hear that our staff, especially Brian, made a positive impression on you. We're also happy to hear that you found the car to be clean and that the video was helpful. We appreciate your business and hope to see you again soon.

Dec 13, 2022 -

Audi Wyoming Valley responded

.

Dec 16, 2022 -

SDPATEL responded

Excellent dealership and service

December 06, 2022

This experience was wonderful, from picking up the car to finishing the job when promised. Manager was very informational. Courteous and efficient! Thank you. More

by JOGAUGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Audi Wyoming Valley responded

Thank you for your kind words about your experience with us. We are glad to hear that you had a great time from start to finish and that our manager was able to provide you with the information you needed. We strive to provide our customers with efficient and courteous service, and it is gratifying to hear that we were able to do so for you.

December 05, 2022

The service department at Audi Wyoming Valley is the best! I've been a repeat customer since 2007. More

by RichW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
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Dec 13, 2022 -

Audi Wyoming Valley responded

Thank you for your kind words about our service department. We are delighted to hear that you have been a repeat customer since 2007 and appreciate your loyalty. Our team is committed to providing excellent service, and we are glad that our efforts have been recognized. We look forward to continuing to serve you in the future.

December 03, 2022

I’ve had multiple great experiences with Wyoming Valley Audi. I’d recommend the dealership to anyone looking for great customer service. Curtis is a terrific sales associate and Troy in finance takes good More

by pettdmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Audi Wyoming Valley responded

Thank you for sharing your positive experience with Wyoming Valley Audi. We are happy to hear that you have had multiple great experiences with us and that Curtis and Troy have provided you with excellent customer service. We strive to provide top-notch customer service to all of our clients, and it's great to hear that we have succeeded in doing so for you. Thank you for recommending us to others, and we look forward to seeing you again in the future.

December 02, 2022

Didn't have to wait a very long time. Comfortable waiting area. Courteous staff and facilities. More

by FLYEAGLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
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Dec 13, 2022 -

Audi Wyoming Valley responded

Thank you for taking the time to leave a review. We're glad to hear that you didn't have to wait too long and that you found our waiting area comfortable. We always strive to provide courteous service and maintain clean facilities, so it's great to hear that you were satisfied with your experience. Thank you for choosing us!

December 02, 2022

The work was completed on time, as promised by the service repair advisor, which also included a full vehicle safety inspection More

by dmadajewsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Walsh
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Dec 13, 2022 -

Audi Wyoming Valley responded

Thank you for your positive review and for taking the time to share your experience with us. We are pleased to hear that our service repair advisor was able to complete the work on time and that the full vehicle safety inspection was included. We strive to provide timely and thorough services to all of our customers, and it's great to know that we were able to meet your expectations. Thank you for choosing our services, and we hope to see you again in the future.

December 02, 2022

I have been leasing from them for many years and they are wonderful. The entire staff are very nice and a pleasure to work with! More

by JMCHALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Audi Wyoming Valley responded

Thank you so much for your kind words about our team! We are so glad to hear that you have had such a positive experience leasing with us. Our team works hard to provide excellent customer service, and we are thrilled that it shows. Thank you for choosing to lease with us and for taking the time to share your feedback.

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