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Audi Wyoming Valley

Wilkes-Barre, PA

Overview
Employees
Reviews
Vehicles
4.9
1,589 Reviews
Audi Wyoming Valley is a premier automotive dealership located in the heart of Wyoming Valley, serving car enthusiasts and luxury vehicle seekers with unmatched passion and commitment. With a rich heritage and an unwavering dedication to excellence, Audi Wyoming Valley has established itself as a trusted destination for those who crave the exhilaration of driving an Audi. At Audi Wyoming Valley, we believe that the Audi driving experience is more than just getting from point A to point B—it's about embracing a lifestyle of sophistication, innovation, and thrilling performance. As an authorized Audi dealer, we offer a wide range of new and pre-owned Audi vehicles that combine cutting-edge technology, elegant design, and unparalleled craftsmanship. Our knowledgeable and friendly sales team is committed to providing a personalized and tailored experience to each customer, ensuring that their unique preferences and requirements are met. Whether you're searching for a stylish sedan like the Audi A4 or a versatile SUV like the Audi Q5, our dedicated team will guide you through the entire purchasing process, making it seamless and enjoyable. In addition to our exceptional sales department, Audi Wyoming Valley boasts a state-of-the-art service center staffed by factory-trained technicians. Our service team utilizes the latest diagnostic tools and genuine Audi parts to keep your vehicle in pristine condition, providing routine maintenance, repairs, and enhancements to maximize its performance and longevity. Audi Wyoming Valley is not just a dealership; it's a community of automotive enthusiasts who share a common love for Audi vehicles. We regularly organize exclusive events, test drives, and owner gatherings to foster a sense of camaraderie among our valued customers. Experience the epitome of luxury and performance at Audi Wyoming Valley. Visit our showroom today and let us help you embark on an unforgettable Audi journey that will elevate your driving experience to new heights.
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1470 PA-315, Suite 3

Wilkes-Barre, PA

18702

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Showing 1,589 reviews

November 06, 2024

Randy was amazing in helping me find my new 2024 Audi Q3. He was so helpful in doing everything over the phone since we are in different states. He made sure I loved everything before it was settled. He then More

by marinadrevnyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing this wonderful feedback! We're thrilled to hear that Randy was able to make your out-of-state Audi Q3 purchase such a smooth and enjoyable experience. Handling everything over the phone and coordinating delivery can be a challenge, but it sounds like Randy’s commitment, attention to detail, and willingness to go above and beyond truly shined through. We take pride in our team’s knowledge and dedication to creating a comfortable, stress-free experience, and it’s fantastic to know Randy made that a reality for you. Your satisfaction and love for your new 2024 Audi Q3 mean the world to us. If there’s anything more we can do to support you as you enjoy your Audi, don’t hesitate to reach out. Thank you once again, and welcome to the Audi family!

November 06, 2024

Professional and knowledgeable staff who provided excellent instruction of my new car. Top notch service. More

by mkotarski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We’re thrilled to hear that our team could provide you with a professional and knowledgeable experience as you learned about your new car. It’s always our goal to make sure every customer feels confident and comfortable with their vehicle, so it’s fantastic to know we succeeded. Your kind words about our “top-notch” service truly mean a lot to us. Enjoy every moment with your new car, and please don’t hesitate to reach out if you have any questions in the future—we’re here for you. Safe travels, and thank you for choosing us!

November 05, 2024

Excellent service. Great communication. Everyone was kind. Friendly. Prompt. Courteous. Thorough. Understanding. Reasonable. Responsive. Informative. More

by hbh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and it means the world to know that our team's communication, kindness, and attentiveness made such an impact. We're glad we could be thorough, responsive, and informative to help guide you through the process with ease. We truly appreciate your kind words and your trust in us, and we're always here if you need anything else in the future. Looking forward to serving you again soon!

November 05, 2024

Was very pleased with the cleanliness of the dealership, car was done in the time they said. More

by MMTILEANDWOOD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your feedback! We’re delighted to hear that you were pleased with the cleanliness of our dealership and that we were able to complete your service right on schedule. At Audi Wyoming Valley, we always strive to provide a comfortable, welcoming environment and ensure our customers’ vehicles are ready on time. If there’s anything else we can do to make your visits even better, please let us know. Looking forward to seeing you again soon!

November 03, 2024

Good service Reliable repair Prompt and very courteous I was extremely pleased Notified and updated me More

by rsfellinmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing your kind feedback! We're absolutely thrilled to hear that you had such a positive experience with our service department. Providing reliable, prompt, and courteous service is always our top priority, and it’s wonderful to know that we met your expectations. We’re also glad that our team kept you informed and updated throughout the process. If you ever need anything else, don't hesitate to reach out—we’re always here to help. We look forward to serving you again in the future

November 02, 2024

Kyle answered all my questions and was very knowledgeable about the A8. He negotiated in good faith and we reached a deal. When I had a problem. He responded quickly and we resolved the issue. Highly recomm More

by Pdevaney170
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Osterhout
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Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Kyle was able to assist you so thoroughly with your A8 and that he could help you reach a deal. It's great to know that he was able to respond quickly and resolve any concerns you had – we always aim to make sure every customer feels taken care of. We truly appreciate your kind words and recommendation! If there's anything else you need in the future, please don't hesitate to reach out. Wishing you many enjoyable miles in your new Audi!

November 02, 2024

Kyle was phenomenal! It was the best buying experience ever! He's knowledgeable and courteous! Other dealerships are pushy, but Kyle wasn't. We actually traveled from ou More

by Tanya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Osterhout
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Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Kyle and that he made your car-buying journey a memorable one. We believe that every customer deserves a pressure-free experience, and Kyle truly exemplifies that with his knowledge and courtesy. It means a lot to us that you traveled from out of the area after a tough experience with other dealerships, and we're so glad that we could make it worth your while. It's also wonderful to hear that you were impressed with our facility and the delivery process. We take great pride in keeping everything spotless and running smoothly to ensure every detail is taken care of. We’re so happy that you felt right at home with us! We look forward to welcoming you back whenever you're ready for your next vehicle. If there’s anything you need, don’t hesitate to reach out. Safe travels and enjoy your new ride!

November 01, 2024

Very clean, neat, fast and friendly environment. Always feel extra special when coming here. The service is absolutely amazing and they always go above and beyond for their customers! More

by C-Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to leave such a kind and thoughtful review! We're absolutely thrilled to hear that you've had such a positive experience with us. It truly means a lot to know that you feel extra special every time you visit – that's exactly what we aim for with each and every customer! We're also glad to hear that our clean, neat environment and our fast, friendly service have left a lasting impression. Your feedback really motivates us to continue going above and beyond to provide amazing service. We look forward to welcoming you back soon and making your next visit just as great! If there's anything we can do for you in the future, don't hesitate to reach out. Thanks again!

November 01, 2024

People there are friendly and my service was done in a timely manner as I was waiting More

by DNOOPTOUIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team friendly and that our service was completed promptly while you waited. At Audi Wyoming Valley, we aim to create a welcoming atmosphere and ensure every visit is efficient and comfortable, whether you're here for a quick service or a longer appointment. We appreciate your trust in us and look forward to seeing you again for future visits. Please don’t hesitate to reach out if there’s ever anything we can assist you with. Safe travels, and thank you again for your kind words!

November 01, 2024

I recently purchased a 2019 Q5 from Randy, and my experience was outstanding. I came from out of town to check out the car, and Randy made sure it was ready for me since I was short on time. When I r More

by jasmith2611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We’re absolutely thrilled to hear about your fantastic experience with Randy and the rest of our team. It's always our goal to make the car-buying process as smooth and efficient as possible, especially when time is of the essence, so we're happy we could meet your needs. Randy is truly a pleasure to work with, and we’ll be sure to pass along your compliments to him! We’re also glad to hear that Troy helped everything come together seamlessly for you. We always want our customers to feel confident and well-informed about their purchase, so it’s wonderful that Randy was able to give you such a thorough rundown of the Q5's features. Thank you for recommending us! We hope you enjoy your 2019 Q5 and if there’s anything else we can assist with in the future, please don’t hesitate to reach out.

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