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Audi Wyoming Valley

Wilkes-Barre, PA

4.8
1,554 Reviews
Audi Wyoming Valley is a premier automotive dealership located in the heart of Wyoming Valley, serving car enthusiasts and luxury vehicle seekers with unmatched passion and commitment. With a rich heritage and an unwavering dedication to excellence, Audi Wyoming Valley has established itself as a trusted destination for those who crave the exhilaration of driving an Audi. At Audi Wyoming Valley, we believe that the Audi driving experience is more than just getting from point A to point B—it's about embracing a lifestyle of sophistication, innovation, and thrilling performance. As an authorized Audi dealer, we offer a wide range of new and pre-owned Audi vehicles that combine cutting-edge technology, elegant design, and unparalleled craftsmanship. Our knowledgeable and friendly sales team is committed to providing a personalized and tailored experience to each customer, ensuring that their unique preferences and requirements are met. Whether you're searching for a stylish sedan like the Audi A4 or a versatile SUV like the Audi Q5, our dedicated team will guide you through the entire purchasing process, making it seamless and enjoyable. In addition to our exceptional sales department, Audi Wyoming Valley boasts a state-of-the-art service center staffed by factory-trained technicians. Our service team utilizes the latest diagnostic tools and genuine Audi parts to keep your vehicle in pristine condition, providing routine maintenance, repairs, and enhancements to maximize its performance and longevity. Audi Wyoming Valley is not just a dealership; it's a community of automotive enthusiasts who share a common love for Audi vehicles. We regularly organize exclusive events, test drives, and owner gatherings to foster a sense of camaraderie among our valued customers. Experience the epitome of luxury and performance at Audi Wyoming Valley. Visit our showroom today and let us help you embark on an unforgettable Audi journey that will elevate your driving experience to new heights.
Contact Dealership

1470 PA-315, Suite 3

Wilkes-Barre, PA

18702

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Showing 1,554 reviews

April 19, 2025

Salesman was a pleasure to work with, he was able to find a vehicle that met my needs at a great price. More

by AAC
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Audi Wyoming Valley responded

We're so glad to hear that Randy was a pleasure to work with and was able to find a vehicle that met your needs at a great price. He truly goes above and beyond for his customers, and we're happy to know that made a difference for you. If you need anything else in the future, don't hesitate to reach out. Enjoy your new ride!

April 19, 2025

Randy was HANDS DOWN the best salesperson I've ever dealt with - and not just at the dealership. He also took the time to follow-up with me afterwards ⭐️⭐️⭐️⭐️⭐️ More

by David Marancik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Audi Wyoming Valley responded

We really appreciate you taking the time to share your experience! We're so glad to hear that Randy provided you with such outstanding service—not just at the dealership, but even with the follow-up after your visit. It's always our priority to make sure our customers feel taken care of, and we're happy that Randy went the extra mile for you. Thank you again for the five-star review, and feel free to reach out if you need anything in the future!

April 19, 2025

I have been a customer at Audi Wyoming Valley for many years . They are great to deal with and when I need service , they pickup the car and deliver each with everything done and checked to insure no car More

by RHJONES830
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Audi Wyoming Valley responded

Thank you so much for your loyalty and kind words! We’re truly honored to have had the privilege of serving you for so many years. Trust is incredibly important to us, and we're thrilled that we've been able to earn yours with both our sales and service teams. Charlie and I are grateful for your continued support, and it’s been a pleasure helping you with your Audi purchases over the years. We look forward to many more years of taking care of you and your Audi! If you ever need anything, don’t hesitate to reach out.

April 16, 2025

A pleasant experience with a professional and personal touch, timely appointment and all concerns were addressed More

by JOHNWHEEL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Toassacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Audi Wyoming Valley responded

Thank you for sharing your experience! We’re so glad to hear that everything went smoothly and that our team was able to address all of your concerns. Providing both professional and personal service is always our goal, and we appreciate you recognizing that. If you need anything else, we’re here to help—don’t hesitate to reach out!

April 16, 2025

Great experience. Explained the process. Appreciated the video updates. Gave me a loaner. Excellent all around. More

by Bradcmine
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Apr 26, 2025 -

Audi Wyoming Valley responded

hank you for the great feedback! We’re so glad to hear you had an excellent experience with us. We always aim to keep our customers informed and make the process as smooth as possible, so we're thrilled you appreciated the updates and the loaner. If you need anything else in the future, please don’t hesitate to reach out. Thanks again for choosing Audi Wyoming Valley!

April 16, 2025

Salesman was not familiar with car I purchased and unfortunately did not have accessory/option that I was lead to believe was in car...in fact I would of upgraded to an S5 (bought A5 Sportback) had I More

by drmark49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Troy Craig
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Audi Wyoming Valley responded

Thank you for your honest feedback. I'm truly sorry to hear that your experience didn’t feel as exciting or satisfying as it should have—especially when buying a new Audi, which is a moment we always hope brings joy and confidence. I understand your frustration regarding the power-folding mirrors not being equipped on the A5 Sportback. It sounds like there may have been a misunderstanding, and I truly regret that, as this particular feature was so important to you, especially for the reasons you mentioned. We always strive to be as transparent and thorough as possible, and I’ll be following up with our team to ensure we’re asking the right questions and communicating clearly about equipment moving forward. As for the finance experience, it’s likely our team member was trying to build rapport while handling the paperwork—which can take a few moments to process—but I understand how it may have felt off-topic. Your perspective is appreciated, and it helps us fine-tune how we interact with every customer. We genuinely value you, and I’d love the chance to speak with you directly to see if there’s anything we can do to help turn things around or simply support you better moving forward. Please don’t hesitate to reach out to me personally at 570-714-6550. Warmest regards, Mitch Kotarski General Sales Manager

April 16, 2025

John was great. Smooth transaction. No pressure. Accommodating to our family with 5 children. Answered questions promptly. More

by benjamin_corby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Laino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A manager, not sure of his name.
April 16, 2025

First time I went, they created another problem then what I originally came in for and when I went back to get it resolved, they said they had nothing to do with it and then charge me double than what I was More

by Mvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Goas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexsandra Nikolić
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

I am a college student not from the area and they were very helpful and welcoming. They took my car in as soon as I called and I drove off less than 90min later. They did a great job! More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexsandra Nikolić
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Audi Wyoming Valley responded

Thank you for sharing your experience with us! We're so happy to hear that we were able to make you feel welcome and take care of your car so quickly, especially being out of town. It’s great to know everything went smoothly, and you were able to drive off in under 90 minutes. If you need anything down the road, don’t hesitate to reach out. We’re always here to help!

April 13, 2025

The dealership was very easy to work with. Very accommodating and simple process to purchase a car. More

by dgronski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Audi Wyoming Valley responded

Thank you for your kind words! We're so glad to hear that your car-buying experience was smooth and easy. We strive to make the process as simple and accommodating as possible, and it’s great to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. We're here to help!