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Audi Wyoming Valley

Wilkes-Barre, PA

Overview
Employees
Reviews
Vehicles
4.9
1,590 Reviews
Audi Wyoming Valley is a premier automotive dealership located in the heart of Wyoming Valley, serving car enthusiasts and luxury vehicle seekers with unmatched passion and commitment. With a rich heritage and an unwavering dedication to excellence, Audi Wyoming Valley has established itself as a trusted destination for those who crave the exhilaration of driving an Audi. At Audi Wyoming Valley, we believe that the Audi driving experience is more than just getting from point A to point B—it's about embracing a lifestyle of sophistication, innovation, and thrilling performance. As an authorized Audi dealer, we offer a wide range of new and pre-owned Audi vehicles that combine cutting-edge technology, elegant design, and unparalleled craftsmanship. Our knowledgeable and friendly sales team is committed to providing a personalized and tailored experience to each customer, ensuring that their unique preferences and requirements are met. Whether you're searching for a stylish sedan like the Audi A4 or a versatile SUV like the Audi Q5, our dedicated team will guide you through the entire purchasing process, making it seamless and enjoyable. In addition to our exceptional sales department, Audi Wyoming Valley boasts a state-of-the-art service center staffed by factory-trained technicians. Our service team utilizes the latest diagnostic tools and genuine Audi parts to keep your vehicle in pristine condition, providing routine maintenance, repairs, and enhancements to maximize its performance and longevity. Audi Wyoming Valley is not just a dealership; it's a community of automotive enthusiasts who share a common love for Audi vehicles. We regularly organize exclusive events, test drives, and owner gatherings to foster a sense of camaraderie among our valued customers. Experience the epitome of luxury and performance at Audi Wyoming Valley. Visit our showroom today and let us help you embark on an unforgettable Audi journey that will elevate your driving experience to new heights.
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1470 PA-315, Suite 3

Wilkes-Barre, PA

18702

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Showing 1,590 reviews

October 25, 2024

Always excellent service. Accomodated my schedule, easy to get an appointment. Kept me informed of the progress of the recall More

by JWIDG54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing your positive experience! We're delighted to hear that our team could accommodate your schedule and make the appointment process so smooth and convenient for you. Keeping you informed and ensuring that you feel confident in every step of your service is one of our top priorities, especially when it comes to recalls. We’re glad we could provide the level of service you expect from us. If there's anything else we can do for you or if you have any future service needs, we’re here to help! Thanks again for trusting us with your vehicle – we look forward to seeing you again soon!

October 25, 2024

Brian was very professional. Well knowledgeable, he took care business right away it was my pleasure to have him take care of my car troubles. Thank you Brian. More

by TRIGUENADR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing your positive experience! We're thrilled to hear that Brian provided you with prompt, professional service and thorough expertise when taking care of your vehicle. We pride ourselves on having team members like Brian who are dedicated to making every visit as smooth and pleasant as possible. It's wonderful to know he was able to address your concerns and leave you with peace of mind. We truly appreciate your trust in us and look forward to being here for any of your future automotive needs. Thank you again!

October 24, 2024

Worked with Joe Garcia and he is excellent! Great buying experience and I am now a loyal customer. More

by JOESAWYER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that Joe Garcia provided you with excellent service and that your buying experience was a great one. At Audi Wyoming Valley, we strive to create a welcoming and enjoyable environment for all our customers, and it’s fantastic to know that we’ve succeeded in making you a loyal customer. Joe is indeed a valuable member of our team, and your kind words about him mean a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again and helping you with your next vehicle!

October 24, 2024

Brian and Joe are great and the fellas in the back always send detailed videos on what they are up to. Always have a clean loaner vehicle and do their best to help out. Have been using them for over 10 years More

by weave5dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Rogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Brian, Joe, and the rest of our team. It’s great to hear that the detailed videos from our service department have been helpful in keeping you informed about the work being done on your vehicle. We believe transparency is key to building trust with our customers. We’re also glad that you’ve enjoyed the convenience of our clean loaner vehicles and that our team consistently strives to meet your needs. Having customers like you who have been with us for over a decade means the world to us! Your loyalty and support motivate us to maintain our high standards and ensure that everything is done right the first time. If there's anything more we can do for you in the future, please don’t hesitate to reach out. Thank you again for being such a valued member of our Audi Wyoming Valley family!

October 23, 2024

Alex was great and easy to deal with. Love the vehicles we bought from him More

by whiteyjosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Jennings
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Alex. He truly goes above and beyond to ensure our customers are happy and find the perfect vehicle for their needs. We're also delighted to hear that you love the vehicles you purchased! If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We’re here for you! Thanks again for choosing us, and we hope to see you again soon!

October 23, 2024

They are very easy to deal with. Kind. Courteous. Understanding. Great communication. Fair. Thorough. On time. Seamless. More

by hbh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Narcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Rogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you found our team easy to deal with and appreciated our kindness and courtesy. At Audi Wyoming Valley, we strive to provide a seamless and thorough experience for all our customers, and it’s fantastic to know that our efforts in communication and fairness made a positive impact on your visit. Your feedback reinforces our commitment to delivering exceptional service. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to welcoming you back soon!

October 22, 2024

Great customer service from start to finish. I will always go to Wyoming Valley Audi for all my Audi needs. More

by KimB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss.Payton
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Oct 28, 2024 -

Audi Wyoming Valley responded

hank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you experienced great customer service from start to finish. Our team at Audi Wyoming Valley strives to provide an exceptional experience for every customer, and it’s rewarding to know we met your expectations. We genuinely appreciate your trust in us for all your Audi needs, and we look forward to continuing to serve you in the future. If you have any questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you once again for choosing us, and we can't wait to see you at your next visit!

October 22, 2024

Excellent service. Really go the extra mile to make sure that the customer is satisfied. More

by PPGPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Miick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. At Audi Wyoming Valley, we strive to go above and beyond for our customers, and it’s wonderful to hear that you felt that commitment during your visit. Your satisfaction is our top priority, and it’s our pleasure to assist you in any way we can. If there’s anything more we can do for you or if you have any questions in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

October 21, 2024

Excellent customer service,they always kept me up to date with my purchase.I talked to couple of Audi employees and all of them helped me out excellent. More

by hgarcia903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. At Audi Wyoming Valley, we pride ourselves on providing excellent customer service, and it’s fantastic to know that our efforts to keep you updated throughout your purchase made a difference. We believe that every member of our team plays a vital role in creating a seamless experience, and we're glad to hear that you found our employees helpful. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new Audi, and we look forward to seeing you again soon!

October 20, 2024

Great facility. Great service. Very nice staff. Detailed expiration of problem and whatever is fixed. More

by NIxxxxHSMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that you had a positive experience at our facility. Our team strives to provide not just great service but also to ensure that our customers fully understand the details of any issues and the solutions we implement. Your kind words about our staff mean a lot to us, and we’re glad you felt well taken care of during your visit. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!

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